Counsellor
IDP Education Ltd
Date: 2 weeks ago
City: Kanpur, Uttar Pradesh
Contract type: Full time

About IDP
IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.
Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.
Learn more at www.careers.idp.com
Role purpose
The Education Counsellor will provide excellent counselling services to guide international students to find the institution that best meets their learning and career aspirations, including providing students with the right information and advice on study opportunities and local education system, culture and geographic region, assisting with application documentation, facilitating enrolments, and promoting IDP products and services.
Key accountabilities
IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.
Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.
Learn more at www.careers.idp.com
Role purpose
The Education Counsellor will provide excellent counselling services to guide international students to find the institution that best meets their learning and career aspirations, including providing students with the right information and advice on study opportunities and local education system, culture and geographic region, assisting with application documentation, facilitating enrolments, and promoting IDP products and services.
Key accountabilities
- Drive achievement of your pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey, including promoting student essential products and services, managing and maintaining leads and successful applications, seeking referral opportunities, encouraging and participating in event and lead generating activity, database maintenance.
- Provide outstanding customer service to students, their families and education providers throughout the process, including participating in planning activities to build student engagement, providing students with the right information about admissions, processes and qualification options in a way they can understand easily, and proactively engaging with students and education providers regularly.
- Experience in a sales or customer service driven environment, including achieving individual and team based targets.
- Good understanding of the education sector and placement of students into VET and universities, including immigration requirements and processes.
- Relevant tertiary qualifications and/or prior experience working as an Education Counsellor or similar role.
- Outstanding stakeholder management and communication skills, including fluency in English, both verbal and written.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Business Officer - Athena - KanpurZUV/BO-A-K/1479567
Zuventus Healthcare Limited, Mumbai,
Kanpur, Uttar Pradesh
1 week ago
Basic SectionNo. Of Openings: 1BAND: FGrade: F1Designation: Business OfficerEmployee Category: FieldOrganisational Entity: Zuventus Healthcare Ltd.Vertical: ZHL FieldDepartment: AthenaContinent: AsiaCountry: IndiaZone: NorthLocation Type: ZHL-FieldState: Uttar PradeshCity: KanpurSkillsCommunication SkillsPresentation SkillsScientific BackgroundInfluencingAchievement OrientationSelling skillEducation SpecializationGraduation/DiplomaMinimum QualificationB.ScBachelor of Pharmacy (B.Pharm)Diploma in PharmacyAcquire the required product knowledge by attending the training programs, cycle meetings and on the job training conducted by the organisation. Meet the...

Sales Officer
Hirva HR Solutions Pvt Ltd.,
Kanpur, Uttar Pradesh
2 weeks ago
This job is provided by apna.co Designation : Sales OfficerHandle sales of Home Loans / Mortgage Loans / Loan Against PropertyMeet customers, understand their loan needs, and suggest the right solutionCollect documents and support customers throughout the loan processGenerate leads through field visits, referrals, and cold callingCandidate Profile Any Graduate required Min. 1 year exp. in Home Loan / Mortgage...

Manager Sales & Distribution
HSBC,
Kanpur, Uttar Pradesh
3 weeks ago
Job DescriptionSome careers open more doors than others.If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Global Asset ManagementGlobal Asset Management,...
