Computer Operator/Non-Voice (Work from Office)

Job Description: Computer Operator/Non-Voice (Work from Office)

We are seeking a dedicated and detail-oriented Computer Operator/Non-Voice professional to join our team. This position requires a candidate who is proficient in handling computer systems, data entry, and other administrative tasks that support the organizations day-to-day operations. The role involves working in an office environment, performing tasks that are primarily computer-based and non-interactive with customers.

Key Responsibilities:

• Data Entry & Management:
• Enter and update information accurately in the companys internal systems or databases.
• Maintain and organize electronic files, ensuring data is stored securely and efficiently.
• Verify data entries for completeness and accuracy.
  
• Document Processing:
• Process incoming documents, reports, and other materials, ensuring they are logged and routed correctly.
• Format, type, and proofread documents as necessary.
• Ensure all documentation complies with company standards.
  
• System Monitoring & Maintenance:
• Operate and monitor computer systems, ensuring they are functioning properly.
• Assist in basic troubleshooting of system issues and report technical problems to the relevant department.
• Perform regular backups and updates of digital data and files to ensure security and prevent data loss.
  
• Non-Voice Communication:
• Manage and respond to emails, internal communication, and other correspondence as required.
• Work with various departments to exchange information and assist in day-to-day administrative tasks.
• Maintain professional, clear, and concise written communication with colleagues and management.
  
• Report Generation:
• Assist in generating regular reports related to data, systems usage, or project statuses.
• Compile data from various sources, analyze trends, and present findings to management in an organized manner.
  
• Technical Support:
• Assist colleagues with basic troubleshooting related to office software, hardware, and network issues.
• Provide support in operating systems, applications, and any non-voice communication platforms used in the office.
  
• Adherence to Protocols:
• Follow company procedures, data security protocols, and best practices in data management.
• Ensure all tasks are performed in compliance with industry regulations, privacy laws, and company standards.
  
• Team Collaboration:
• Work collaboratively with other team members to ensure smooth office operations.
• Provide administrative assistance to managers or department heads as needed.
  
• Time Management & Productivity:
• Efficiently manage time to ensure all tasks are completed on schedule.
• Meet daily, weekly, or monthly deadlines and productivity goals.
  
  
  

Key Skills and Qualifications:

• Proficiency in Computer Systems: Basic knowledge of operating systems, office software (MS Word, Excel, PowerPoint), and email platforms.
• Attention to Detail: High attention to detail to ensure data accuracy and error-free work.
• Communication Skills: Excellent written communication skills for managing emails and documentation, with the ability to communicate clearly and concisely.
• Problem-Solving Skills: Ability to address technical issues and provide solutions or escalate them as necessary.
• Time Management: Strong organizational and time management skills to handle multiple tasks efficiently.
• Education: A high school diploma or equivalent is required; a degree in computer science, IT, or any related field is a plus.
• Experience: Prior experience in data entry, computer operations, or similar administrative roles is preferred.
  
  
  

Working Conditions:

• Location: The role is based in an office environment, requiring the candidate to work on-site.
• Work Hours: Standard office hours, with some flexibility depending on workload requirements.
• Team Environment: Collaborative work atmosphere, with opportunities to work closely with various departments.
  
  
  

This position offers an opportunity for growth in an administrative, technology-driven role within a professional office setting. The ideal candidate will be someone who is reliable, eager to contribute to team success, and comfortable working independently within a structured environment.