Cluster Manager - Debt Management Services - Rural

Bajaj Finserv


Date: 3 days ago
City: Siliguri, West Bengal
Contract type: Full time
Location Name: Siliguri

Job Purpose

This position is open with bajaj finance ltd

Duties And Responsibilities

  • Prefer Candidates with retail Debt Management Services experience.
  • To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned.
  • Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified.
  • Ensuring legal guidelines are compiled for entire Debt Management Services structure in letter and sprits.
  • Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force.
  • Ensure adherence to the Code of Conduct.
  • Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
  • Keeping the write off per cent within risk pricing.
  • Handle customer issues escalations.
  • Feedback on credit policy based on market conditions.
  • Approve waivers on PI as per delegation matrix.
  • Ensuring documented feedback and action taken on all cases in soft buckets.
  • Ensuring adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise.
  • Manage and put support mechanism for legal / police issues.
  • Ensuring audit queries are complied with, ensuring corrective and preventive action.
  • Manage productivity by fixing productivity parameters for DMA / Agencies / Debt Management Services executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Debt Management Services officers.
  • Recruitment of Debt Management Services officers / area managers.
  • Constant evaluation of Debt Management Services officers/area managers.


Required Qualifications And Experience

  • People Management skills.
  • Demonstrated success & achievement orientation.
  • Excellent communication skills.
  • Negotiation Skills
  • Strong bias for action & driving results in a high performance environment.
  • Demonstrated ability to lead from the front.
  • Excellent relationship skills.
  • Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
  • Exceptionally high motivational levels and needs to be a self starter.
  • Working knowledge of computers.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Vice Principal

GatedTalent - Connecting Top Executive Search Firms And Executives, Siliguri, West Bengal
3 weeks ago
A college vice principal’s responsibilities include:Curriculum development: Working with the principal to develop and manage the curriculum, teaching, and learning policiesStaff management: Assisting the principal in hiring new teaching staff, and overseeing their professional developmentAcademic policy: Developing and delivering a consistent academic policy across the collegeStudent support: Maintaining records of student leave notes and medical records, and checking student attendanceAdministrative...

Salesperson

Justdial, Siliguri, West Bengal
3 weeks ago
Company Description Justdial, India’s No.1 Local Search Engine, offers a wide range of services across various verticals since its establishment in 1996. From Bills & Recharge to Flight Tickets, Justdial simplifies day-to-day tasks with its Web, App, and WAP platforms. The newest offering, JD Omni, is a cloud-based business management solution providing essential features for business owners. Role Description This...

MEDICAL REPRESENTATIVE JOB AT MALDA

Nemesis hr Consultants, Siliguri, West Bengal
₹15,000 - ₹18,000 per month
4 weeks ago
Skills:MARKETING SKILLS, GOOD COMMUNICATION SKILLS, PRESENYTATION SKILLS, DRIVING, HARD WORKING, SINCERE,Job SummaryArranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling. Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector. Presentations may take place in medical settings during the day, or may...