Chief Operating Officer (COO)

Skills:
Strategic Planning, Financial Management, Operational Excellence, Data-Driven Decision Making, Change Management, Leadership and Team Building, Risk Management, Supply Chain Optimization,

• Responsibilities of COO :
  
  

Oversee operations: Manage the agency's day-to-day operations, including account management, project management, and creative services

Develop strategies: Create and implement plans to achieve the agency's goals, such as growth strategies, expansion into new markets, and revenue goals

Manage budgets: Ensure the agency operates within its financial constraints and meets profitability targets

Improve processes: Identify opportunities to improve efficiency and meet client needs

Build relationships: Collaborate with the CEO and account management teams to build strong client relationships

Ensure compliance: Ensure compliance with company, state, and federal regulations

Prepare reports: Prepare operational reports and management reports for the CEO

• Other duties:
  
  

Manage capital investments and expenses Monitor performance and take corrective measures

Develop and implement policies and programs

Assess and implement new technologies

Perform employee reviews

Cultivate and provide opportunities for rising talent

• Reporting A COO typically reports directly to the CEO and is considered the second-in-command within the company