Centre Manager - Microfinance
Bajaj Finserv
Date: 2 weeks ago
City: Tiruchirappalli, Tamil Nadu
Contract type: Full time
Location Name: Parvathipuram Musiri MFI
Job Purpose
Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location
Duties And Responsibilities
Job Purpose
Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location
Duties And Responsibilities
- Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing.
- Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers
- Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP
- Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process
- Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers
- Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP.
- Carry out end use monitoring of loans as per the process
- Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model.
- Create a daily report of tasks planned and executed and submit to Branch Manager.
- Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule.
- Ensuring critical parameters like lead to login are executed as per matrix .
- Maintain centre meeting discipline, follow SOPs and code of conduct
- Quality sourcing and achieving targets as defined
- Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers
- Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
International Customer Service Advisor
IndisJob,
Tiruchirappalli, Tamil Nadu
16 hours ago
Job Overview: International Customer Service Advisor role at Sudo24 Learning Private Limited in Tiruchirappalli . Job Overview:Sudo24 Learning Private Limited is seeking a dedicated International Customer Service Advisor to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our international clients. This role will require excellent communication skills, attention to detail, and...
Branch Manager-Micro Business Loan
IDFC FIRST Bank,
Tiruchirappalli, Tamil Nadu
2 weeks ago
Job RequirementsRole/ Job Title: Branch Manager-Micro Business LoanFunction/ Department: Micro Business LoansJob PurposeThe role entails scaling up the business for the Micro Business Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team for same. This role encapsulates the responsibility of...
Real Estate Sales Executive
Kaarlo Training & HR Solutions Pvt. Ltd.,
Tiruchirappalli, Tamil Nadu
3 weeks ago
Company OverviewKaarlo Training & HR Solutions Pvt. Ltd. is a recruiting firm headquartered in Tiruchirappalli. With a dedicated team of 8 employees, the company focuses on providing specialized recruitment services. More about us at http://www.kaarlo.in/.Qualifications and SkillsExcellent sales skills are essential for effectively promoting and selling real estate properties to prospective buyers.Strong customer service abilities to ensure a positive and...
