Category Manager

Category Manager | Urban Company

About the Company

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massag

etherapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise

.Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon severa

lmiddlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind

-1. Customer love: Build a platform that offers truly delightful and differentiated service

s2. Partner empowerment: Build a deep, full-stack partnership with service partners

,helping improve their earnings and overall livelihoo

d3. Technology first: Bring innovation and technology to an age-old industr

y
About the Role & Te

• amCategory Manager is responsible for driving on-ground operations. This would primarily involve onboarding new partners and improving the quality of the existing partner ba
• seThis includes end-to-end ownership of the initiative, including problem solving, analysis, process improvement, executi
• onSupport Business Heads in BAU category management activities related to supply/demand planning, revenue planni

ng
What you’ll

• do:Drive onboarding of great service professionals in the category - involves thinking through the full supply chain - sourcing, selection, and training of partne
• rs.Be part of projects that are focused on improving customer and partner experie
• nceCollaborate with cross-functional internal partners in marketing, technology and product to execute multiple category and central level proje

cts
What we n

• eed:Sharp and hungry professionals willing to go above and beyond to create im
• pact6 months -2 years of work experi
• enceProficient in advanced Excel/ SQL/Tableau/Powe
• r BIAbility to work in a fast-paced environment, requires solving ambiguous problems, and is highly outcome-oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on the gro
• und.Hustle and get things done atti

tude
What can you ex

• pect:A great work environment with massive ownership and growth opportuni
• ties.Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obse
• ssion A lot of freedom and ownership to propose and change the way we do things. We still believe it is Day 0 and are hungry to improve and c
• hangeGrowth opportunities within UC via our robust internal mobility pr

ogramAt Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender iden