Cash Collection Executive

Skills:
Customer Service, Data Entry, Communication Skills, payment collection, Debt Recovery, customer address verification, property verification, legal recovery,

Company Overview

Margadarsi Chit Fund Pvt Ltd., part of the trusted Ramoji Rao Group, is a 62-year-old well-established financial services company known for its customer-centric approach. With operations in 118 branches across Telangana, Andhra Pradesh, Karnataka, and Tamil Nadu, this Empresa offers diversified financial solutions to a wide array of customers. Headquartered in Hyderabad, Margadarsi is committed to delivering reliable financial services and maintaining trust within the industry.

Job Overview

Margadarsi Chit Fund Pvt Ltd. is seeking Freshers for the position of Cash Collection Executive. This full-time role is based in Chennai, Tiruppur, Salem, Coimbatore, and Vellore. As a Cash Collection Executive, you will be responsible for collecting payments from clients, ensuring accuracy in transactions, and maintaining strong communication with customers. This is an excellent opportunity for individuals looking to start their careers in the financial services sector.

Qualifications And Skills

• Strong customer service skills to effectively handle inquiries and resolve issues while building a good rapport with clients.
• Proficient in data entry with a keen eye for detail to ensure all information is accurately recorded and maintained.
• Excellent communication skills, both verbal and written, to facilitate clear and concise interactions with clients and team members.
• Ability to manage payment collection processes efficiently and follow up rigorously to ensure timely receipt of payments.
• Competency in debt recovery strategies to manage overdue accounts and ensure minimal default rates.
• Skilled in customer address verification to confirm and record accurate billing information of clients.
• Property verification skills to assess and confirm the validity of collateral and other security measures.
• Capability in handling legal recovery processes to liaise with legal teams for recovering debts through appropriate legal channels when necessary.
  
  

Roles And Responsibilities

• Collect payments from clients in designated regions and ensure all transactions are recorded accurately.
• Handle customer inquiries and provide resolutions related to billing, payment schedules, and account discrepancies.
• Coordinate with different departments and branches to streamline the collection and invoicing processes.
• Verify customer addresses and property details to update records and ensure eligibility for financial services provided.
• Maintain daily and monthly reports on the status of collections and outstanding payments for further analysis.
• Implement debt recovery methods and strategies to minimize overdue accounts and lost revenue.
• Assist in legal recovery processes by communicating with legal representatives and clients as necessary.
• Foster long-term relationships with customers to enhance trust and reputability of services offered by the company.