BPO Telecaller
Hirva HR Solutions Pvt Ltd.
Date: 1 day ago
City: Navi Mumbai, Maharashtra
Contract type: Full time
Responsibilities
This job is provided by apna.co Key Responsibilities:
Make outbound calls to customers with overdue personal Loans
Coordinate customers about their pending EMIs and payment due dates.
Maintain a polite and professional attitude while handling customer queries.
Record call details and payment commitments accurately in the system.
Escalate unresolved issues to the senior team as needed.
Achieve daily/weekly/monthly collection targets.
Provide regular updates and feedback to the team lead.
Eligibility
Follow company policies and comply with all regulatory requirements.
Graduate (Any stream)
Must 6 months Tele-collection experience
Strong communication skills ( Hindi + regional language( Marathi ) )
This job is provided by apna.co Key Responsibilities:
Make outbound calls to customers with overdue personal Loans
Coordinate customers about their pending EMIs and payment due dates.
Maintain a polite and professional attitude while handling customer queries.
Record call details and payment commitments accurately in the system.
Escalate unresolved issues to the senior team as needed.
Achieve daily/weekly/monthly collection targets.
Provide regular updates and feedback to the team lead.
Eligibility
Follow company policies and comply with all regulatory requirements.
Graduate (Any stream)
Must 6 months Tele-collection experience
Strong communication skills ( Hindi + regional language( Marathi ) )
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