Billing Analyst II

What You'll Do

We are looking for a candidate with 3+ years of experience in Billing Team-Order to Cash. Supports the Manager in carrying out the responsibilities of the day-to-day Billing Operations. Additionally, you will also contribute and improve operational efficiency in your respective domain and collaborate with internal stakeholders to implement value-added ideas into practice.

• Review sales agreements and orders to ensure that relevant contractual terms are captured in the billing system
• Verify that subscriptions are set up in the billing system so that resulting invoices are accurate and produce the correct accounting treatment.
• Support our mission to respond promptly to billing inquiries from customers and internal constituents
• Process customer cancellation requests and verify that customer accounts are de-provisioned or refunded.
• Work across departments to resolve customer issues related to billings
• Prepare billing reports and other related supporting documentation
• You will implement billing process improvements that increase efficiency, improve the accuracy of invoices, or strengthen controls
• Help develop and implement billing system improvements, including defining requirements and performing user acceptance tests
• Fulfill quarterly and annual audit requests
  
  
  

Job Duties

• Review sales agreements and orders to ensure that relevant contractual terms are captured in the billing system
• Verify that subscriptions are set up in the billing system so that resulting invoices are accurate and produce the correct accounting treatment.
• Support our mission to respond promptly to billing inquiries from customers and internal constituents
• Process customer cancellation requests and verify that customer accounts are de-provisioned or refunded.
• Work across departments to resolve customer issues related to billings
• Prepare billing reports and other related supporting documentation
• You will implement billing process improvements that increase efficiency, improve the accuracy of invoices, or strengthen controls
• Help develop and implement billing system improvements, including defining requirements and performing user acceptance tests
• Fulfill quarterly and annual audit requests
  
  
  

What You'll Need to be Successful

• A degree in accounting, or a degree in business administration in finance.
• You have 3+ years of experience in a billing role
• Hands-on experience with a top-tier CRM, Billing, or ERP system
• Advanced Excel skills (Vlookup, pivot tables)
• Work across multiple systems and navigate quickly from one system to another
• You have worked in an environment where you process a high volume of data
• Familiarity with revenue recognition and other generally accepted accounting principles
• You will collaborate with others to accomplish goals for the team.
• Hands-on experience with Salesforce, Zuora or NetSuite
• Open to work in shift (US/UK Shift)- Subject to change as per the process need.
  
  
  

How We'll Take Care of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

Flexible hybrid working

We support hybrid work and flexible schedules for our employees.

Learn more about our benefits by region here: https://careers.avalara.com/

About Avalara

We’re Avalara. We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.

Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We’ve been different from day one. Join us, and your career will be too.

EEO Statement

We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.