Bhavya Enterprises: Back Office Executive
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Date: 2 weeks ago
City: Chandīgarh, Chandigarh
Contract type: Full time
Bhavya Enterprises is looking for a Back Office Executive
TasksJob description
Key Responsibilities:
- Client Communication and Management
- Prepare professional quotations for potential and existing corporate clients
- Draft and send clear, concise email communications
- Manage client inquiries and provide timely responses
- Maintain accurate client database and communication records
- Technician Coordination
- Search and identify qualified technicians for specific repair and maintenance tasks
- Assign jobs to technicians based on location, expertise, and availability
- Coordinate scheduling and logistics for service assignments
- Track and monitor technician performance and job completion
- Administrative and Documentation
- Maintain detailed spreadsheets using MS Excel and Google Sheets
- Create and update tracking documents for ongoing projects
- Prepare weekly and monthly operational reports
- Manage document filing and record-keeping systems
- Operational Support
- Handle day-to-day office administrative tasks
- Assist in preparing invoices and tracking payment status
- Support management with ad-hoc projects and reporting
- Ensure smooth communication between internal teams and external stakeholders
Required Skills:
- Advanced proficiency in MS Excel
- Strong working knowledge of Google Sheets
- Excellent email writing and communication skills
- Proven ability to create professional quotations
- Strong organizational and multitasking capabilities
- Basic understanding of interior repair and maintenance processes
- Problem-solving and critical thinking skills
Technical Requirements:
- Proficiency in MS Office Suite (Excel, Word, PowerPoint)
- Google Workspace familiarity
- Basic data entry and spreadsheet management skills
- CRM software experience (preferred)
Soft Skills:
- Excellent verbal and written communication
- Strong attention to detail
- Ability to work independently and in a team environment
- Professional demeanor
- Quick learner with adaptability
Requirements
Job description
Key Responsibilities:
- Client Communication and Management
- Prepare professional quotations for potential and existing corporate clients
- Draft and send clear, concise email communications
- Manage client inquiries and provide timely responses
- Maintain accurate client database and communication records
- Technician Coordination
- Search and identify qualified technicians for specific repair and maintenance tasks
- Assign jobs to technicians based on location, expertise, and availability
- Coordinate scheduling and logistics for service assignments
- Track and monitor technician performance and job completion
- Administrative and Documentation
- Maintain detailed spreadsheets using MS Excel and Google Sheets
- Create and update tracking documents for ongoing projects
- Prepare weekly and monthly operational reports
- Manage document filing and record-keeping systems
- Operational Support
- Handle day-to-day office administrative tasks
- Assist in preparing invoices and tracking payment status
- Support management with ad-hoc projects and reporting
- Ensure smooth communication between internal teams and external stakeholders
Required Skills:
- Advanced proficiency in MS Excel
- Strong working knowledge of Google Sheets
- Excellent email writing and communication skills
- Proven ability to create professional quotations
- Strong organizational and multitasking capabilities
- Basic understanding of interior repair and maintenance processes
- Problem-solving and critical thinking skills
Technical Requirements:
- Proficiency in MS Office Suite (Excel, Word, PowerPoint)
- Google Workspace familiarity
- Basic data entry and spreadsheet management skills
- CRM software experience (preferred)
Soft Skills:
- Excellent verbal and written communication
- Strong attention to detail
- Ability to work independently and in a team environment
- Professional demeanor
- Quick learner with adaptability
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