Associate Manager
PepsiCo
Date: 1 week ago
City: Hyderabad, Telangana
Contract type: Full time
Overview
Provide General Sales Support to Customer Facing KAM team from JBP tracking, new line forms, field team support, customer queries, sample requests, Customer event logistics & data management services
Responsibilities
Functional Responsibilities
Provide General Sales Support to Customer Facing KAM team from JBP tracking, new line forms, field team support, customer queries, sample requests, Customer event logistics & data management services
Responsibilities
Functional Responsibilities
- Manage processing, validation and tracking of claims, working through disputes with National Business Managers and Accounts Receivable
- Customer JBP tracking
- First point of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolution
- Preparation & communication of new lines and pricing information to customers based on agreed customer format and notification lead time requirements
- Provide Field Sales Support (field comms, performance tracking & sales tools)
- Intenal Customer admin support i.e. maintaining store files, contact lists etc
- Support with customer event management (operational set up & logistics)
- Support on Equipment Ordering and Sales Training & Capability Support (training materials, logistics & feedback)
- Data management services i.e. customer masterfile, sales organisation, contract management & DX knowledge management of DX Hub
- Amazon Back office support covering Order management, invoicing & catalogue management
- Develop winning relationships with Cluster Functional Leadership team and other key stake holders within the Cluster business, ensuring highest levels of agility and support are provided
- Support the Cluster Sales Lead with all initiatives to improve GBS service offerings
- Degree qualified in Business / Commerce (MBA Preferred)
- Builds robust and successful working relationships
- Strong written and verbal communication skills
- Excellent organisation and prioritisation skills
- Proactive, responsive and results driven
- Highly proficient in Microsoft Office programs
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