Associate Analyst- Learning Operations- Hyderabad
Deloitte
Date: 3 days ago
City: Hyderabad, Telangana
Contract type: Full time
Summary
Position Summary
Role:LearningOperationsSpecialist Level: Associate Analyst
Areyouanindividualwhoiscustomerserviceorientedandenjoyprovidingservicetointernal clients in different countries?
TheLearningOperationsteamintheUSIndiaofficeisateamofindividualsthatprovideend to end learning administrative and backend operations support for Deloitte Member Firms across the globe.
At Deloitte,you’llgainexposureto avariety ofindustriesandbusinessmodels, helping your
careergrowthandprofessional development.
Workyou’ll do
ProvidesupporttotheUSTalentDevelopmentLearningoperations,toservetheOffshore Clients, with regards to Planning and Delivering of trainings. It is essential to act as an Advisor & a Consultant to our clients.
At Deloitte, our team culture is collaborative and encourages team members to take initiativesandseekon-the-joblearningopportunities.OurLearningOperationsprofessionals are committed to provide Quality of Service and ensure satisfaction of the clients by resolving their requests promptly.
Qualifications
Required:
Location- Hyderabad
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 205981
Position Summary
Role:LearningOperationsSpecialist Level: Associate Analyst
Areyouanindividualwhoiscustomerserviceorientedandenjoyprovidingservicetointernal clients in different countries?
TheLearningOperationsteamintheUSIndiaofficeisateamofindividualsthatprovideend to end learning administrative and backend operations support for Deloitte Member Firms across the globe.
At Deloitte,you’llgainexposureto avariety ofindustriesandbusinessmodels, helping your
careergrowthandprofessional development.
Workyou’ll do
ProvidesupporttotheUSTalentDevelopmentLearningoperations,toservetheOffshore Clients, with regards to Planning and Delivering of trainings. It is essential to act as an Advisor & a Consultant to our clients.
- Supportadministrativetasksandactivities,managesystems, data entry
- Communicateeffectivelywithstakeholdersandteam lead
- Ensurealltasksaredoneinatimely mannerwithAccuracyand Completeness
- Performthequality checksonthetasksbeforetheyaresubmittedtothe client
- Ownershipandaccountabilitytowardsprocessandassigned task
- TimeManagement-Effectiveutilizationofworkinghourswithproperprioritizationof work
- ContributionandInvolvementinFirm/Team initiatives
- Continuescollaborationefforttowardscommonbusiness goal
At Deloitte, our team culture is collaborative and encourages team members to take initiativesandseekon-the-joblearningopportunities.OurLearningOperationsprofessionals are committed to provide Quality of Service and ensure satisfaction of the clients by resolving their requests promptly.
Qualifications
- Graduate/MBA/Post- Graduate
- 0to1.5yearsofrelevantexperienceinaLearning/BackendOperations environment
Required:
- Musthaveexcellentverbalandwrittencommunication skills
- Shouldhaveknowledgeofemail etiquette
- Should havebasicknowledgeofexcelandshouldbeabletoreaddataandusethe excel features like sorting, removing duplicates, filtering
- Shouldhaveabilitytoteamwith others
- Shouldbeabletoprioritizetimeand tasks
- Should havebasicknowledgeofcreatingMSPowerPoint presentations
- ExperiencewithVirtualplatformslikeZoom,SabaMeeting/Centra,MSTeamsetcwill be an added advantage
- Shouldhaveexperienceofhandling cases/tickets
- Should haveabilitytointeractwellwithinternalclientsandunderstandtheir requirement
Location- Hyderabad
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 205981
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