Assistant Manager - PLCS - Growth

Bajaj Finserv


Date: 3 weeks ago
City: Thiruvananthapuram, Kerala
Contract type: Full time
Location Name: Kattakkada

Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties And Responsibilities

  •  Track and improve key performance indicators such as query resolution time, repeat queries etc
  •  Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks
  •  Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams
  •  To liaise with IT team, Ops and other team to ensure early resolution of sales query
  •  Support regular and adhoc data analysis on business metrices
  •  Plan and execute time bounded projects on Geo – expansion
  •  Liase with internal teams such Admin, IT, HR for launch of new branches
  •  Track and monitor productivity of branches under Geo-expansion
  •  Work on delivering critical business projects as assigned from time to time.
  •  Provide relevant data points for Management reporting


Required Qualifications And Experience

  •  Graduate/ Post Graduate
  •  With relevant experience of 1-2 prior work experience in the Financial Services Industry would be an added advantage.
  •  Excellent communication skills.
  •  Exceptionally high motivational levels and needs to be a self-starter

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