Analyst, Workforce Management

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

Essential Job Functions

• Works closely with HR & Operations leaders to develop, monitor, and deliver utilization reporting that meet project performance goals
• Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methodologies
• Establish daily, weekly and monthly metrics and monitor performance against metrics and ensure meaningful deviation is detected early and incorporated in operation planning efforts
• Review forecasting accuracy (forecasts to actuals) and schedule effectiveness (staff paid/staff need/staff schedule/staff available) with WFM staff and work together to reduce variations in order to ensure performance and productivity goals are met
• Develop operational production plans to efficiently allocate staff resources against workload
• Analyze Data and other information in order to conceptualize and define operational problems and /or improvement opportunities
• Plan and execute analysis – often interrogating data and other information to perform root cause analysis and develop an impact assessment
• Develop knowledge of daily operations and collaborate with supervisors, managers, and front-line staff to uncover operational problems as they occur and formulate solutions and improvement opportunities
• Other activities as may be assigned by your manager
  
  

Qualifications/ Requirements

• Bachelor’s Degree in related field or equivalent combination of education and experience
• Entry level professional with 0-2 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent.
• Workforce Management experience preferred
• Utilization, Capacity Planning, Forecasting, Staffing, etc.
• Experience with conducting and interpreting mathematical or statistical studies
• Exceptional proficiency in MS Office applications, specifically Excel
• Ability to define data requirements, gather and validate data and other information, and apply judgment to statistical tests
• Excellent analytical and problem-solving skills
• Strong attention to detail
• Communicating critical thought through verbal and written context
  
  

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

₹1.00 - ₹1.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval.

SitusAMC offers a comprehensive and competitive benefits plan.

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.