Analyst - Fraud Investigation
Mphasis
Date: 1 day ago
City: Chennai, Tamil Nadu
Contract type: Full time
Designation : Analyst- Fraud Investigations
Location: Chennai
About The Position
The Analyst - Fraud Investigations at Mphasis plays a crucial role within the Fraud Investigations group of the Financial Crimes Risk Management Organization. This position is responsible for conducting complex fraud investigations and pursuing recovery efforts for unauthorized debits to client accounts, including unauthorized Check, ACH, and BillPay transactions. The role requires a high degree of initiative, sound judgment, and the ability to manage a portfolio of cases in a fast-paced environment while adhering to regulatory guidelines.
Responsibilities
Conduct high-profile, complex fraud investigations.
Maintain a portfolio of cases in a fast-paced environment.
Multitask investigations with client follow-up.
Complete casework within defined regulatory guidelines.
Exercise sound judgment and decision-making regarding risk and fraud issues.
Requirements
Manage case workloads and additional daily responsibilities effectively.
3+ years of professional experience in a fraud, compliance, or risk environment in the financial services industry.
Excellent Verbal & Written Communication Skills
Good Presentation Skills
Proven expertise in financial investigations with strong analytical ability.
Strict adherence to regulatory guidance regarding Suspicious Activity Report (SAR) filings.
Demonstrated skills in individual case/workload management.
Nice-to-haves
Experience from Voice / Semi-Voice background with excellent track record.
Experience in ACH and Check fraud investigations.
Ability to analyze issues and develop problem-solving methodologies with minimal guidance.
Strong time management skills with a risk-based approach.
Strong interpersonal, influencing, and facilitation skills.
Ability to work independently and collaboratively with team members and internal business units.
Exceptional clients focus and relationship-building skills.
Degree / Post Graduate preferred.
Process Requirement
Valid Passport
Wiling to work in Flexible Shifts (Including Night Shifts)Analyst- Fraud Investigations
Location: Chennai
About The Position
The Analyst - Fraud Investigations at Mphasis plays a crucial role within the Fraud Investigations group of the Financial Crimes Risk Management Organization. This position is responsible for conducting complex fraud investigations and pursuing recovery efforts for unauthorized debits to client accounts, including unauthorized Check, ACH, and BillPay transactions. The role requires a high degree of initiative, sound judgment, and the ability to manage a portfolio of cases in a fast-paced environment while adhering to regulatory guidelines.
Responsibilities
Conduct high-profile, complex fraud investigations.
Maintain a portfolio of cases in a fast-paced environment.
Multitask investigations with client follow-up.
Complete casework within defined regulatory guidelines.
Exercise sound judgment and decision-making regarding risk and fraud issues.
Requirements
Manage case workloads and additional daily responsibilities effectively.
3+ years of professional experience in a fraud, compliance, or risk environment in the financial services industry.
Excellent Verbal & Written Communication Skills
Good Presentation Skills
Proven expertise in financial investigations with strong analytical ability.
Strict adherence to regulatory guidance regarding Suspicious Activity Report (SAR) filings.
Demonstrated skills in individual case/workload management.
Nice-to-haves
Experience from Voice / Semi-Voice background with excellent track record.
Experience in ACH and Check fraud investigations.
Ability to analyze issues and develop problem-solving methodologies with minimal guidance.
Strong time management skills with a risk-based approach.
Strong interpersonal, influencing, and facilitation skills.
Ability to work independently and collaboratively with team members and internal business units.
Exceptional clients focus and relationship-building skills.
Degree / Post Graduate preferred.
Process Requirement
Valid Passport
Wiling to work in Flexible Shifts (Including Night Shifts)Analyst- Fraud Investigations
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