Amazon & Flipkart Account Specialist

Company Overview

Advertising Saga is a Digital Marketing Agency specializing in Amazon growth and profitability. Founded by Viral Jain, an Amazon Expert, the company has helped clients generate over 10 crores in sales. Based in Mumbai and with a team of 11-50 employees, Advertising Saga is committed to helping businesses dominate their categories on Amazon.

Job Overview

We are seeking a Fresher Amazon Flipkart Account Specialist to join our dynamic team on a full-time, remote basis. Located in Mumbai, this role offers an exciting opportunity to work with industry experts to help grow profitability on Amazon for our clients.

Qualifications and Skills

• Proficiency in Amazon ads (Mandatory skill).
• Experience or knowledge in e-commerce operations and platforms.
• Ability to analyze data accurately to make informed decisions and optimizations.
• Strong customer service skills to handle client inquiries and issues effectively.
• Knowledge of inventory management practices to maintain stock levels and avoid shortages.
• Understanding of digital marketing strategies across various platforms.
• Skills in operations management to oversee day-to-day activities and workflow.
• Account management abilities to maintain and enhance client relationships.

Roles and Responsibilities

• For Existing Clients:
• Doing competitor research & developing strategy to improve clients' sales & conversions
• Cataloging - Creating Listings & troubleshooting cataloging errors or issues - Via Bulk & Manually
• Launching & Maintaining deals sheet & Coupons & Promotions on the account
• Suggesting & Uploading premium A+ Content on Amazon
• Managing Inventory & Forecasting Inventory every week & Creating Fba Shipments
• Returns analysis to reduce product issues and maintain account health
• Raising Cases to solve all the account-related problems, Inventory Suspensions, and so on.
• Amazon Vendor Central Management
• Coordinating with the reviews team to get consistent reviews for the client and maintaining the sheet
• Doing Safety Claims by submitting cases to Amazon
• Going on Client Calls, writing minutes of the call, and creating actionable tasks to be completed by Following up with Clients & Cross-functional teams before deadline
• Creating reports for Clients meetings before the call every week
• Filling Daily Sales shee of the client & Units report to be uploaded
• Account Reconciliation for online e-commerce portals like Amazon & Flipkart is a plus
• The ability to Create SOPs and Systems so that others can also resolve is a Plus

• For Clients new to Amazon:
• Onboarding & launching a brand-new Amazon account
• Helping in doing Brand Registry
• Helping to list & get Category approvals
• Helping them with registering for FBA
• Doing competitor analysis & Helping develop a go-to-market strategy