Accountant – Card Processing (Ahmedabad, India)

Qatar Airways is looking to hire an Accountant in Card Processing team based at Ahmedabad, India.

This position will be primarily Responsible for handling the Digital and Customer Contact Centre (CCC) sales/refund reconciliation and accounting process in the Combined Delivery Center (CDC) office in India. Perform the required actions to ensure all sales are collected, refunds are processed as per timeline, accounting is completed for all transactions including chargebacks and all accounting documents cleared in the Accounts Receivable (AR) customer accounts.

Responsibilities:

• Own the receipt verification with bank statement to ensure collections are on time and accurate.
• Assist in refund, chargeback and debit/credit adjustment request processing by updating notification database and actioning timely on the acquirers settlements.
• Perform investigation of exceptions in sales/refund reconciliation to ensure on time collection and exception clearing.
• Review customer accounts ageing report and identify reconciliation exceptions and set-off all outstanding documents as per SLA.
• Review the weekly chargeback debit instructions from QR Chargeback team and perform corresponding actions (credit adjustments, internal refund and write-off).
• Assist in preparing, submitting and accounting chargeback write-off requests by ensuring quality documentation and process excellence.
• Assist in the month-end receipt verification and bank-to-receipt reverse checks to ensure all relevant bank entries are posted within the month of transaction.
• Perform the exception adjustments to ensure clearance in the AR Customer Account.
• Assist in the monthly reallocation of Merchant Service Charge (MSC) and payment gateway charges based on the defined logic and expense type.
• Assist in preparation of periodic and adhoc management reports and periodic reconciliations for business users and senior management
• Assist to prepare response to any bank reconciliation items identified by internal teams.
• Maintain an updated statistics to ensure accurate reporting whenever it is required.
• Identify and report any system issue to HO CPU and follow-up regularly for resolution.
• Perform all activities ensuring SLAs are achieved.
• Perform other department duties related to his/her position as directed by the Head of the Department

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

• Bachelor’s Degree or Equivalent with Minimum 1 years of job-related experience
• Proficient in MS Excel
• Good command of English language
• Ability to communicate properly with colleagues and other internal/external parties

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.