Account Mgmt Associate - DE

Description

*Minimum B2 level German Language Certification is Mandatory, C1 preferred*

Work Timings - Monday to Friday; European Timings

Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon.

Are you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools.

Amazon Business is dedicated to serving the needs of business customers and we are focused on building the largest and most innovative Business-to-Business (B2B) marketplace in the world. We are recruiting a handful of the best and brightest to make this vision a reality.

B2B represents an incredible opportunity to address a vast new market segment and customer base. Our business customers have different needs than the traditional Amazon customer and thus we have to reinvent everything from how we display our selection, price our products, and provide the right customer experience.

Key job responsibilities

Recruiting Sellers and managing Seller relationship by championing their needs at Amazon

Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities for Sellers

Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams

Working with Sellers to improve operational aspects of their business in providing a great consumer experience

Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships

Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets

Basic Qualifications

German Certification: B2.2 and above level. Excellent communication skills in written and oral German

Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience

Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner

Advanced computer literacy in Microsoft Office (especially MS Excel) applications

Interest in e-Commerce/Online business

Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience

Attention to detail and high capability to work on different projects in parallel

Creative and analytical problem solver with a passion for operational excellence.

Preferred Qualifications

Experience with e-commerce, retail, advertising, or media

Experience in account management, marketing, buying, or customer service delivery


Company - ADCI HYD 13 SEZ

Job ID: A2750402