Track Lead - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
HCLTech
Date: 16 hours ago
City: Nagpur, Maharashtra
Contract type: Full time
Nagpur, Maharashtra
Job Summary
The Track Lead in Support & Operations plays a crucial role in managing operational excellence while fostering a culture of continuous improvement and problem-solving. This position is responsible for meeting client Service Level Agreements (SLAs), empowering teams, and ensuring that the support team effectively addresses client requirements. The Track Lead will also drive innovative solutions that enhance organizational performance.
Key Responsibilities
1. Enhance Operational Systems By Leveraging Microsoft Vdi Solutions And Rdsh To Facilitate Improved Management Reporting, Streamline Information Flow, And Optimize Business Processes.
2. Ensure The Support Team Meets Client Expectations By Understanding Client Requirements And Implementing Effective Touch Services Across Video And Telepresence Platforms.
3. Lead And Mentor The Project Team, Fostering Transparent Communication Of Project Goals And Utilizing Microsoft Vdi Solutions To Address Team Challenges.
4. Drive Innovation In Process Development By Introducing New Ideas And Best Practices Related To Windows Environments And Microsoft Vdi Solutions To Support Organizational Progress.
5. Provide Tailored Solutions Using Microsoft Vdi And Rdsh Technologies That Align With Customer Needs, Ensuring Effective Service Delivery And Achieving Business Results.
Skill Requirements
1. Proficiency In Microsoft Vdi Solutions And Rdsh Technologies
2. Strong Understanding Of Windows Operating Systems
3. Familiarity With Touch Services And Video/Telepresence Systems
4. Excellent Problem-Solving And Analytical Skills
5. Strong Leadership And Team Management Capabilities
Other Requirements
1. Microsoft Certified: Azure Administrator Associate (Optional But Valuable)
2. Itil Foundation Certification (Optional But Valuable
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Summary
The Track Lead in Support & Operations plays a crucial role in managing operational excellence while fostering a culture of continuous improvement and problem-solving. This position is responsible for meeting client Service Level Agreements (SLAs), empowering teams, and ensuring that the support team effectively addresses client requirements. The Track Lead will also drive innovative solutions that enhance organizational performance.
Key Responsibilities
1. Enhance Operational Systems By Leveraging Microsoft Vdi Solutions And Rdsh To Facilitate Improved Management Reporting, Streamline Information Flow, And Optimize Business Processes.
2. Ensure The Support Team Meets Client Expectations By Understanding Client Requirements And Implementing Effective Touch Services Across Video And Telepresence Platforms.
3. Lead And Mentor The Project Team, Fostering Transparent Communication Of Project Goals And Utilizing Microsoft Vdi Solutions To Address Team Challenges.
4. Drive Innovation In Process Development By Introducing New Ideas And Best Practices Related To Windows Environments And Microsoft Vdi Solutions To Support Organizational Progress.
5. Provide Tailored Solutions Using Microsoft Vdi And Rdsh Technologies That Align With Customer Needs, Ensuring Effective Service Delivery And Achieving Business Results.
Skill Requirements
1. Proficiency In Microsoft Vdi Solutions And Rdsh Technologies
2. Strong Understanding Of Windows Operating Systems
3. Familiarity With Touch Services And Video/Telepresence Systems
4. Excellent Problem-Solving And Analytical Skills
5. Strong Leadership And Team Management Capabilities
Other Requirements
1. Microsoft Certified: Azure Administrator Associate (Optional But Valuable)
2. Itil Foundation Certification (Optional But Valuable
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Administrator - Desk Side Services, AMT Asset Management Software
HCLTech,
Nagpur, Maharashtra
16 hours ago
Nagpur, Maharashtra
Job Summary
We are looking for a multi-skilled Asset Manager who can effectively oversee Asset Management Deliverables and also work with EUC Function on a very large scale for global clients of HCL. Asset Management Services We are looking for a multi-skilled Asset Manager who can effectively oversee Asset Management Deliverables and also work with EUC Function on...
Data Engineer
Persistent Systems,
Nagpur, Maharashtra
1 day ago
About PersistentWe are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including...
Senior Relationship Executive - GL West
Bajaj Finserv,
Nagpur, Maharashtra
1 week ago
Location Name: Nagpur - Kamal ChowkJob Purpose"This position is open with Bajaj finance limited"The Branch manager is a managerial responsibility for providing full leadership and direction to the team of employees in growing business and client base of consumer gold loan. The overall objective of this role is to build customer loyalty and recommend the development of business strategies or...
