Relationship Manager - GL North

Bajaj Finserv


Date: 4 hours ago
City: Ghāziābād, Uttar Pradesh
Contract type: Full time
Location Name: Ghaziabad - Murad Nagar

Job Purpose

Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location

Duties And Responsibilities

  •  Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing.
  •  Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers
  •  Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP
  •  Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process
  •  Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers
  •  Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP.
  •  Carry out end use monitoring of loans as per the process
  •  Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model.
  •  Create a daily report of tasks planned and executed and submit to Branch Manager.
  •  Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule.
  •  Ensuring critical parameters like lead to login are executed as per matrix .
  •  Maintain centre meeting discipline, follow SOPs and code of conduct


Major Challenges

  •  Quality sourcing and achieving targets as defined
  •  Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers
  •  Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Director, Senior Engineering (.Net FS + AI/ML)

S&P Global, Ghāziābād, Uttar Pradesh
2 days ago
About The RoleGrade Level (for internal use):13Job DescriptionRole: Director – Software & AI/ML EngineeringTeam: Capital Markets | Enterprise SoftwareExperience: 15+ years total, with 5+ years in software engineering leadershipRole SummaryWe are seeking a strategic and experienced Director of Software application development & AI/ML Engineering to lead the development of robust, scalable, and secure enterprise software applications for the capital markets...

International Accounting Specialist

McGraw Hill, Ghāziābād, Uttar Pradesh
1 week ago
OverviewPurpose McGraw Hill is a multinational education innovation company that develops and sells meaningful learning solutions for students worldwide. Our solutions range from textbooks to EdTech platforms that help students achieve better learning outcomes.We are establishing an accounting shared service team in India to meet the needs of our complex & growing business. This team will be responsible for maintaining...

Sr. Executive: Channel & Industrial Sales

Kalco Alu-Systems, Ghāziābād, Uttar Pradesh
₹24,000 - ₹30,000 per month
1 week ago
Full Time 2-5 yrs Ghaziabad, Noida Experience: 2-5 yrs [Channel & Industrial Sales] Willing to travel Education: B.Sc., B.Com, BBA with min. 60% marks Job Role New Dealer Development New Area Development Order & Payment Collection Others Should have good presentation skills Skill Set Required Must be trustworthy [should not share the confidential/important things]. EXCELLENT FOLLOW UP SKILLS Most important...