Process Associate
HCLTech
Date: 2 days ago
City: Lucknow, Uttar Pradesh
Contract type: Full time
Lucknow, Uttar Pradesh
Job Summary
The primary purpose of this role is to efficiently resolve customer queries via email or chat, manage data accuracy, monitor quality, and identify process improvements.
Key Responsibilities
1. Respond To Customer Queries And Issues Through Email Or Chat, Ensuring Prompt And Effective Resolution.
2. Accurately Enter, Update, And Manage Data In Various Systems And Databases.
3. Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary
4. Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions.
5. Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Summary
The primary purpose of this role is to efficiently resolve customer queries via email or chat, manage data accuracy, monitor quality, and identify process improvements.
Key Responsibilities
1. Respond To Customer Queries And Issues Through Email Or Chat, Ensuring Prompt And Effective Resolution.
2. Accurately Enter, Update, And Manage Data In Various Systems And Databases.
3. Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary
4. Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions.
5. Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Digital Marketing Manager
BFC Capital,
Lucknow, Uttar Pradesh
₹500,000
-
₹700,000
per year
4 days ago
Preface :
We are seeking a result-oriented Digital Marketing Manager to plan, execute, and optimize digital campaigns for brand awareness, lead generation, and customer engagement.
Skills Required :
Strategy & Planning
Campaign Execution
Tracking & Analytics
Job Location : Lucknow, UP
Address : CP-61 Viraj Khand, Gomti Nagar, Lucknow (UP)-226010
Vacancy Type : Full-time
Package : 5-7 LPA
Minimum Experience...
Manager - Territory Sales
Vodafone Idea,
Lucknow, Uttar Pradesh
2 weeks ago
Job Req ID: 49797
Location: Lucknow, Uttar Pradesh, IN
Function: Sales and Distribution
About:
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...
Territory Sales Officer
Unilever,
Lucknow, Uttar Pradesh
4 weeks ago
Role Title: Territory Sales Officer
Reporting to: Area Sales Manager
Location: Anywhere in MP
ABOUT UNILEVER:
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that strive to improve the lives of our consumers and the communities around us every day. Every day, nine out of ten Indian households use our...
