LEAD ADMINISTRATOR L1
Wipro Limited
Date: 3 weeks ago
City: Ahmedabad, Gujarat
Contract type: Full time
Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: LEAD ADMINISTRATOR L1
City: Ahmedabad
State/Province: Gujarat
Posting Start Date: 6/22/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Existing Wipro Role Lead Administrator L1
Potential Band Alignment B3
Role Purpose The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.
͏
Areas of responsibility
Triaging and resolution of tickets Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.
SLA Monitoring Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.
͏
Performance tuning and optimization Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.
Perform system Improvements Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.
Handling disaster recovery Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.
Reporting and stakeholder engagement Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.
͏
Team Management Collaborate with team members to resolve open tickets and service requests.
Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.
͏
Mandatory Skills: Windows Server Admin .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: LEAD ADMINISTRATOR L1
City: Ahmedabad
State/Province: Gujarat
Posting Start Date: 6/22/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Existing Wipro Role Lead Administrator L1
Potential Band Alignment B3
Role Purpose The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.
͏
Areas of responsibility
Triaging and resolution of tickets Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.
SLA Monitoring Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.
͏
Performance tuning and optimization Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.
Perform system Improvements Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.
Handling disaster recovery Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.
Reporting and stakeholder engagement Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.
͏
Team Management Collaborate with team members to resolve open tickets and service requests.
Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.
͏
Mandatory Skills: Windows Server Admin .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Executive / Senior Executive - Environmental Monitoring
Amneal Pharmaceuticals,
Ahmedabad, Gujarat
3 days ago
Job DescriptionKey Responsibilities: Conduct routine environmental monitoring and assessments in various locations Collect, analyze, and interpret environmental data using specialized equipment and software Maintain accurate records and documentation of environmental conditions Communicate findings and recommendations to stakeholders and management Participate in environmental remediation and restoration projects Ensure compliance with environmental regulations and standards QualificationsQualification: M.Sc (Microbiology)Experience: 2-7 years
Relationship Manager-Loan Against Property (LAP)-Sales
Kotak Mahindra Bank,
Ahmedabad, Gujarat
5 days ago
Job DescriptionJob Title: Relationship Manager – LAPDesignation: ManagerDepartment: Sales – Loan Against PropertyReporting to: Area Sales ManagerLocation: [Specify Location]About Kotak Mahindra Prime Ltd.Kotak Mahindra Prime Ltd., a subsidiary of Kotak Mahindra Bank, is one of India’s leading non-banking financial companies (NBFCs), focused on vehicle and asset-backed financing solutions. Operating in a highly competitive NBFC ecosystem, we are committed to delivering...
Hiring Accountant in Ahmedabad Location
IMA India,
Ahmedabad, Gujarat
1 week ago
4 days leftEmployer Post A ResumeLocation AhmedabadPosted Jul 06, 2026Closes Jul 10, 2026Ref 5727090406Role Accountant / Management AccountantLevel StaffCertification OtherWork Mode Work from officeHours Full TimeOrganization Type Academia You need to sign in or create an account to save Apply(This will open in a new window from which you will be automatically redirected to an external site after 5 seconds)...
