Jr. Engineer - Cybersecurity Operations

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

The leading security organization, Tata Communications Limited, has an immediate job opportunity for Perimeter Security Engineer and the position is required for one of its important customers.

The role defines the ability to handle L1, level tickets of Proxy & firewall devices, this includes troubleshooting of security incidents to controls the impact also new service request from the customer.

The roles need ability to work independently while handling multiple client incidents, projects.

Roles And Responsibilities

• Lead the technical management or troubleshooting on Proxies/SSE (Zscaler/Netskope/Prisma SASE) & Firewalls (FortiGate/Palo Alto/Checkpoint/Cisco FTDs).
• The SSE capabilities should comprise Internet Access, Private Access and Digital Experience.
• Implement project/change and troubleshoot incidents on Proxy solutions such as Z-Scaler.
• Adherence to ITIL service management framework
• Monitor/manage the customer perimeter security infrastructure as per the Service Level Agreement (SLA) with minimal escalations.
• Vulnerability Management of the managed infrastructure with appropriate remediation
• Apply investigation techniques to document root cause and impact of detected computer security incidents.
• Performs or assists with IT security assessments or audits of internal and external networks and systems under the direction of the IT Security management. Document findings in written reports with recommendations for remediation.
• Assists with the development and documentation of an overall IT Security architecture to assure confidentiality, integrity, and availability of company IT assets.
• Develops and maintains good communications and working relationships with teams and external clients.
  
  

Experience/Skill/Qualifications

• Bachelor’s Degree in computer science or related IT field
• 0 – 2 years of experience.
• Able to communicate with technical staff/management.
• Able to work on flexible 24/7 shifts.
• Ability to adapt and follow the processes and guidelines
• Possess an impeccable work ethic and a high degree of integrity