EXECUTIVE N - CUSTOMER SERVICE TECHNOLOGIST
Asian Paints
Date: 3 weeks ago
City: Vijayawada, Andhra Pradesh
Contract type: Full time
Location:
Vijayawada, AP, IN
Areas of Work: Sales & Marketing Job Id: 13595
Business objectives
EDUCATION -
MBA preferred Can be graduate.
Vijayawada, AP, IN
Areas of Work: Sales & Marketing Job Id: 13595
Business objectives
- Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets.
- Assist dealers in achieving their overall sales target through regular visits, scheme communication and timely material service.
- Monitor and ensure the growth of core products along with new and focused products
- Explore and open new dealer counters to expand the overall sustainable sale potential in the territorial market.
- Analyze territory level data to identify gaps and drive necessary Initiatives
- Accomplish growth and value upgradation of existing dealer network
- Organize promotional activations and product awareness meets for dealers and contractors
- Provide timely feedback on market practices and offerings as an input for scheme design
- Track and solve dealer queries timely to maintain productive relationship
- Assist dealers in providing solution to his contractors as well as end consumers for any complaints or queries
- Ensure availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders
- Ensure payment collections from dealers as per the set benchmarks
- Monitor the outstanding payments on regular basis and take measure to minimize the over dues
- Ensure enrollment, update points and extend benefits to contractors through dealers as per the defined loyalty program structure
- Plan and organize product awareness meets for Contractors during new product launches
- Investigate and resolve dealer level and customer level complaints within the defined timelines
- Co-ordinate with other verticals like project sales and services for lead sharing or any other issue as and when required.
EDUCATION -
MBA preferred Can be graduate.
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