Executive - Lead Acquisition

• Roles and Responsibilities:
• Handle inbound and cold calls, qualify leads, and present product features while addressing customer queries.
• Build and maintain strong customer relationships by managing complaints and sharing product updates.
• Prepare and maintain demo reports, calling data, and track lead progress with data accuracy.
• Follow up on competitor leads, arrange demos, and encourage product adoption post-billing software expiry.
• Collaborate with internal teams to share feedback and drive product and sales improvements.
• Use communication, negotiation, and CRM skills with proficiency in MS Excel and phone systems to achieve targets.

Additional Qualifications and Skills:

• Roles in this field require a bachelor's degree. Strong communication, interpersonal, and negotiation skills are crucial.
• Problem-solving, adaptability, and time management are essential for addressing concerns and meeting deadlines.
• A customer-focused approach, proficiency in technology, and the ability to collaborate with internal teams contribute to long-term relationships.
• Sales and marketing knowledge, along with a positive attitude and commitment to continuous learning, further enhance success in these positions.