Customer Engineer

About the Role

This role requires deep system‑level expertise to architect, review and deliver customer‑driven software changes spanning bootloader, Linux kernel, WLAN drivers.

Responsibilities

• Own end‑to‑end design, implementation and validation of customer‑specific software customizations
• Lead complex root‑cause analysis involving cross‑layer software and system interactions
• Drive resolution of advanced performance, stability and multi‑client WLAN issues
• Review and guide customer‑specific changes in kernel, DT, drivers, and configurations
• Influence internal teams on fix strategy, risk assessment, and release readiness
• Mentor junior engineers and review technical deliverables

Qualifications

• Bachelor’s degree in Engineering / Computer Science or related field with 8+ years relevant experience
• OR Master’s degree with 7+ years relevant experience
• OR PhD with 5+ years relevant experience
• 6+ years of hands‑on debugging experience with WLAN driver development.

Required Skills

• 12–15 years of strong hands‑on experience in WLAN driver development.
• Expert‑level C / C++ debugging skills
• Strong understanding of ARM‑based Linux system architecture
• Experience leading customer customization efforts across multiple platforms
• Strong exposure to performance optimization, memory tuning, and stability analysis
• Expertise in cross‑team technical coordination
• Excellent customer‑facing and technical communication skills
• Hands‑on knowledge of OpenWrt (build system, package management, DTS, kernel integration) is an added advantage
• Prior experience with Qualcomm Wi‑Fi chipsets and QSDK‑based platforms is highly preferred

Preferred Skills

• Hands‑on knowledge of OpenWrt (build system, package management, DTS, kernel integration) is an added advantage
• Prior experience with Qualcomm Wi‑Fi chipsets and QSDK‑based platforms is highly preferred