Area Business Manager-Ahmedabad - Tanishq

Job Requirements

Job Title: Area Business Manager - Ahmedabad - Tanishq

Job Type: Full-Time

Job Details

To drive regional sales as per targets of Titan by managing company owned and franchisee store network within the assigned geographical area together with delivering high quality service to customers.

We are currently seeking a highly motivated and experienced Area Business Manager to join our team in Ahmedabad. As the Area Business Manager, you will be responsible for overseeing the business operations in the designated area, driving sales, and ensuring customer satisfaction.

Key Responsibilities;

Sales: Sales planning: Business plan formulation

1. Provide inputs to the RBM to consolidate the potential sales in the

region and develop the annual business targets for the respective

regions

2. Develop and approve the annual business targets of the franchise

partners

3. Develop and seek approval on the manpower optimization

strategies for the retail function

Sales: Evaluation and control: Conducting business performance reviews

1. Monitor the financial performance of company owned and

franchised stores against targets periodically

2. Develop and implement reporting & review mechanisms to track

operational performance and ensure course correction & corrective

action, as appropriate.

1. Study market potential, benchmark the competition in different

cities and create plans for expansion and present the same to seek

approval from the RBM

2. Identify and conduct feasibility study on potential properties in the

identified cities with the help of BD team

3. Identify and conduct feasibility study on potential franchisee

partners in the identified markets

4. Create the ROI projections for the new upcoming stores and seek

approval from the RBM

5. Create and propose the annual budgetary requirements for new

store profitability

Sales: Retail marketing

1. Create and seek approvals on annual marketing plans, BTL activities

and budgets for regions/ stores

2. Design & develop activity for the retail initiatives in stores and

marketing support in terms of VM updation, gift with purchase

introduction & promotions etc. with expected ROI calculations

3. Create the annual overhead expenses in the region which include

VM fixtures, travel expenses etc.

Sales: Franchisee Management

1. Maintain a constant business relationship with the franchisee and

act as SPOC to resolve operational issues and to maintain store ROI

Sales: Retail Operations: Scheme management

1. Design, develop, suggest and seek approvals on region specific

schemes for potential seasonal improvement in sales

2. Design, develop and roll-out regional schemes during an active

national scheme within the defined budgets after due approvals

Sales: Retail Operations: Feedback management

1. Collate and relay customer feedback to the corporate teams like the

merchandising, retail operations etc. to improve customer

satisfaction and store ratings

Sales: Retail operations: Incentive management

1. Ensure roll out, compliance and payments of the incentive schemes

to the entire regional staff

Sales: Retail operations: Training and development

1. Ensure new product introduction training to relevant stakeholders in

coordination with the HR team

2. Conduct training need analysis in the stores and nominate staff to

undergo re-training when required

Sales: Retail operations: Recruitment & Selection

1. Provide manpower numbers to the HR teams for the new stores

opened with due approvals from the RBM

2. Conduct interviews to support selection of company staff and critical

positions of franchisee staff in the region with coordination from the

HR teams

Retail operations: Field sales operations management: Customer complaint resolution

1. Manage the critical customer complaints and ensure quick

resolution by engaging the relevant teams

2. Suggest and seek approval from RBM in implementing new

methods for quick service turnaround time

People & Talent Management

1. Drive a culture of diversity, performance and transparency in the

region and ensure the employees in the region are engaged.

2. Mentor and develop staff using a supportive and collaborative

approach.

3. Ensure talent pipeline is created by succession planning for the

critical positions in the region.

4. Set Objectives for Reportees aligned to the organizational

/functional.

5. Liaise with HR on vacant positions.

6. Conduct recruitment interviews for key positions in the region;

Monitor the implementation of the Sales Training Program for the

region.

Qualifications:

• Relevant Experience 5 – 8 years / 1-2 years in Titan
• Bachelor's degree in Business Administration or related field or Masters(MBA/PGDM)
• Proven experience in a similar role, preferably in the [Retail, Lifestyle and Jewellery]
• Strong leadership and communication skills
• Ability to work independently and as part of a team
• Excellent analytical and problem-solving abilities

If you are a dynamic and results-driven individual with a passion for business development, we would love to hear from you. Apply now to join our team as the Area Business Manager in Ahmedabad.

Work Experience

Skills

• Customer Centricity
• Delivers Results
• Interpersonal Effectiveness
• Build Effective Teams
• Ambiguity tolerance
• Nurtures Relationships
• Sales/ retail experience