Application Specialist – Order Management System(OMS)

Acrence


Date: 4 weeks ago
City: Mangalore, Karnataka
Salary: ₹4,000,000 per year
Contract type: Full time

Location: Mangalore, Karnataka
Experience: 5–15 Years
CTC: Up to 40 LPA

We are hiring for a multinational retail client seeking a tech-savvy Application Specialist – Customer Success with strong experience in Order Management Systems (OMS), retail operations, and omnichannel environments.

Key Responsibilities:
  • Provide application and functional support for OMS platforms
  • Work closely with customers to resolve issues and improve user experience
  • Coordinate with product and technical teams for implementations and enhancements
  • Support integrations, onboarding, and incident management
  • Ensure smooth day-to-day application operations and stakeholder communication
Requirements:
  • Strong OMS / Order Management System experience
  • Retail or omnichannel background preferred
  • Experience in customer success, application support, or implementation roles
  • Good understanding of SaaS platforms, APIs, and integrations
  • Strong communication and client-facing skills
  • Experience working with EU/APAC clients preferred

Interested candidates can share profiles to [email protected]

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