Vice President, Fund Administration Manager I

Vice President, Transfer Agency/Fund Administration Manager I

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the bank of banks - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We're seeking a future team member for the role of Vice President, Fund Administration Manager I,to join our EMEA Transfer Agencyteam. This role is located in Chennai, TN - HYBRID.

In this role, you'll make an impact in the following ways:

• Manages a medium to large size team or multiple small teams that are responsible for conducting transfer agency operations activities on behalf of assigned clients.
• Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
• Manages the performance of teams and sets area of priorities.
• Manages relationships with assigned clients and resolves any escalated issues related to fund transactions and reporting.
• Develops and manages processes and provides guidance to teams managed to ensure that new client onboarding is successful and master records are maintained in accordance with departmental policies and procedures.
• Ensures clients are in compliance with IRS regulatory standards.
• Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
• Applies advanced problem-solving skills, judgement, and experience to analyze information.
• Serves as the escalation point for issues regarding client profiles, keeping leadership apprised of potential areas of concern.

To be successful in this role, we're seeking the following:

• Bachelor's degree or the equivalent combination of education and experience is required.
• 8-10 years of total work experience with at least 2-3 years of management experience preferred.
• Experience in transfer agency operations preferred.
• Dynamic Leadership and interpersonal skills required.
• Knowledge of Digital/AI tools viz: Power BI, Baseline, Alteryx, RPA etc. is preferred.

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg's Gender Equality Index (GEI)
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• , Disability: IN - 100% score
• 100 Best Workplaces for Innovators, Fast Company
• CDP's Climate Change A List

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.