Assistant Manager

EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients decision-making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.

Please visitfor more information about EXL Analytics.

Role and Responsibilities Overview:

• Oversee all aspects of quality assurance including establishing and reporting on metrics, applying industry best practices and developing new tools and processes to ensure quality goals are met.
• Adhere to formal QA processes, ensuring that the Systems Implementation (SI) team is using Industry accepted best Practices.
• Ensure data accuracy in both SQL and MicroStrategy. Detailed and effective written communication skills documenting the features tested and bugs found.
• Document necessity of performance optimization, identify the stale & error calculations.
• Act as key point of contact for all QA aspects of releases, providing test services and coordinating QA resources internally and externally in SQL and UI/UX.
• Create and Provide Feedback on test cases, scripts, plans and Procedures (manual and automated) responsible for executing them.
• Diagnose defects and track them from discovery to resolution.
• Ensure the the SI maintains High quality and accuracy up to software release.
• Ensure all testing work is carried out in accordance with the testing plan, Including schedule and quality requirement.
• Collaborates with data warehouse architect, the ETL lead and BI developers in the construction and execution of test scenarios including those applicable to the development, test and production data warehouse environment.

Candidate Profile

• Bachelor's/Master's degree in computer science/engineering, operations research or related analytics areas candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply
• Proficiency in Business Intelligence (BI) Solutions and capabilities MicroStrategy (Preferred)
• In depth understanding of MicroStrategy Developer, Web and Enterprise manager.
• Insurance Industry knowledge preferred.
• QA best practices and methodologies to design, implement and automate process.
• Knowledge on SQL & UI/UX (Mandatory)
• Experience extracting and manipulating data from relational databases with advanced SQL .
• Proficiency in design and prototyping with different tools (Adobe XD, Figma, Sketch), etc.
• BI Test strategy development experience and demonstrate the knowledge in the key areas of the strategy.
• The entire software development life cycle and test cycles (unit, Regression, Functional, Systems, stress& scale, smoke and sanity)
• Strong knowledge of design principles, color proposition, and typography.
• 2-10 years experience of data visualization, preferably in Analytics
• Outstanding written and verbal communication skills
• Able to work in fast pace continuously evolving environment and ready to take up uphill challenges.
• Able to understand cross cultural differences and can work with clients across the globe.
• Self-Motivated, works well independently and with others.
• Using metrics-driven approach and closed loop feedback to improve software deliverables and improve predictability and reliability of releases.

What we offer:

• EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
• You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
• Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
• We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
• Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.