Sales Officer - Home Loans

The Sales Officer (SO) will play a pivotal role in meeting home loan targets within their assigned geography. They will be responsible for identifying and cultivating new sources, nurturing relationships with existing sources, and ensuring efficiency and productivity in their designated area. The SO will work closely with their supervisor to map out the area, maintain reports, manage channel partner recruitment, and enhance customer experience through effective relationship management.

Role & Responsibilities:

• Area/ Lane /Geography Mapping:
• Conduct regular lane-to-lane/area mapping in the assigned geography with guidance from the supervisor.
• Identify new sources within the allocated area and provide progress updates during team huddles.
• Source Relationship Management:
• Cultivate and maintain strong relationships with all assigned and identified sources within the geography/area.
• Maintain Reports:
• Keep accurate and up-to-date reports related to sales activities in the prescribed format.
• Maintain a daily diary of activities as per company guidelines.
• Channel Partner Recruitment:
• Assess the need for appointing channel partners and initiate recruitment efforts as required.
• Team Huddle:
• Attend daily team huddles as part of the established process.
• Customer Relationship Management:
• Enhance customer experience by developing and sustaining relationships with clients.
• Completion of File:
• Ensure the timely and accurate submission of complete application forms, documentation, and information.
  

Requirements

Desired Applicant:

• Graduate candidates with good communication and interpersonal skilss
• Thorough knowledge of all mortgage loans products and familiarity with competitors' offerings.
• Demonstrated ability to effectively sell products and provide necessary services to customers.
• Proficiency in analyzing credit documents to determine eligibility.
• Skilled in handling objections from customers.
  
  

Behavioral Competencies:

• Strong interpersonal skills with a focus on customer relationship management.
• Effective planning abilities with expertise in geography mapping and sales management.
• Proven selling skills with a track record of successful conversions and objection handling.
  
  

Good to Have:

• Creativity in problem-solving and service-oriented mindset.
• Strong logical reasoning skills.
  
  

This job description is intended to convey information essential to understanding the scope of the role. Additional responsibilities may be assigned as deemed necessary by the company

Benefits

• Competitive Salary: Enjoy a competitive base salary commensurate with experience and qualifications.
• Unlimited Incentives: In addition to the base salary, unlock unlimited earning potential through performance-based incentives.
• Stable Career Growth: Join a company committed to fostering your professional development with ample opportunities for career advancement and growth.
• Comprehensive Health Coverage: Access to a comprehensive health insurance package to safeguard your well-being and that of your family.
• Retirement Benefits: Participate in retirement savings plans to secure your financial future.
• Training and Development: Receive ongoing training and development opportunities to enhance your skills and knowledge, ensuring you stay ahead in your career.
• Recognition and Rewards: Be recognized and rewarded for your hard work and contributions through various employee recognition programs.
• Stable On-Role Job: Join our team on a stable on-role employment basis, providing you with security and stability in your career.
• Workplace Culture: Thrive in a dynamic and inclusive workplace culture that values diversity, collaboration, and innovation.