Senior Executive
EXL IT service management
Job Description- The candidate should have experience in US Healthcare Calling process like AR Caller in Provider Side Vertical or AR Caller in Payer Collections.
. Minimum 1-4 years of Experience in AR callercollections or Patient calling.
The candidate should be well versed in calling US Healthcare providers, insurance companies/other Third Party Administrators.
The role is completely target oriented on the number of calls made on a daily basis.
. Should have good communication with neutral accent preferred. Follow every aspect of SOP without fail
. Complete received Audits with Quality
. To achieve Quality and production target.
. Follow project related protocols and instructions.
. Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.
. Check with Manager /TL in case of clarifications
. All emails from Manager should be answered promptly without fail
. Ensure compliance of entire team for HIPAA, OIG.
. Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures and programs.
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