Investigation Specialist

Job Title: Associate Manager - Ethics Investigation

Location: Bengaluru, India

PhonePe values: Integrity, Positive Disruption, Learn Fast, Fail Fast, Bias for Impact, Transparency, Collaboration, Excellence in People, Openness of Thought, Customer First, Holistic Approach, Learn More. It's Free! Passion, Perseverance and Conviction, Simplicity Breeds Scalability

About PhonePe:

PhonePe is India's leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others.

PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the rightenvironment for you is just one of the things we do. We empower people and trust them to do the rightthing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is abig part of being at PhonePe. If you like building technology that impacts millions, ideating with some ofthe best minds in the country and executing on your dreams with purpose and speed, join us!

Job Description

• Manages the ethics investigations by ensuring all reported cases assigned across PhonePe Group are investigated in a timely manner, consistent with global governance expectations and mandates.
• Promotes an environment that reinforces the highest standards of ethics and integrity by providing guidance to employees across PhonePe Group including the interpretation of PhonePe's Code of Conduct to ensure that recommended actions/behaviours are consistent and aligned with core beliefs and values.
• Ensure compliance with engagement timeline, internal quality & defined Investigation procedures.
• Work on complex investigations where analysis of situations or data requires an in-depth evaluation of multiple factors.
• Conduct interviews and discussions with various stakeholders (internal and external) to corroborate the investigation findings
• Periodical liaising with ethics team and support in providing status updates
• Being a key member / part of the Internal Committee and facilitating the conduct of the inquiry (from initial complainant contact, meeting with respondent to closure).

Qualifications and Experience:

• Chartered Accountant/ MBA with 3 - 5 years of relevant experience in conducting Investigations relating to Code of Conduct violations, bribery and corruption, vendor kickbacks, vendor favoritism etc., and conducting suspect interviews
• A strong commitment to integrity and professionalism, and passion for excellence.
• Strong interpersonal skills with ability to interface with cross -functional teams and front-line associates.
• Demonstrable computer literacy with specific ability to use Microsoft Word, PowerPoint, Excel, internet and internet-based applications.