Mgr, Solutions Engineering

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

As a Manager, Solutions Engineering Manager in NetApp’s Sales function, you will utilize strong management and technical competencies to set objectives and develop strategies for subordinate level Systems Engineers. This challenging and high-visibility position provides leadership and management oversight to the department. You develop long-term strategies and shorter-term plans to meet aggressive performance goals. You must be extremely results driven, customer focused, technically savvy, and skilled at building internal relationships and external partnerships.

Job Requirements

• Proven experience leading a technical pre-sales team in India.
• Understanding and knowledge of Data Storage market in India, including customers and partners and eco-system alliances.
• Drive engagement and motivation of the sub-ordinates and build a healthy work culture.
• Good understanding of governance and review mechanisms like using CRM tools for progressing presales stages and driving sales engagements in the field.
• Excellent verbal and written communications, including presentation, relationship building and negotiations skills.
• Leveraging their industry knowledge, provide cover to filed teams in competitive campaigns and align all internal resources to help them win in tough competitive situations.
• Ability to work collaboratively with functional peers across functions including Marketing, Sales, Sales Operations, Customer Support, and Product Development.
• Strong understanding of Data storage, Data Protection, AI building blocks and Cloud technologies along with competitive offerings in the marketplace.
• Proven capability to work as a key member of the leadership and contribute to strong business growth.
• Develop blueprints for improving presales engagements in the field.
• The ability to hold key CXO relationships within major accounts in your territory.
• Experience evangelizing technology, including Social Media platforms, events as well as experience with media and analysts in India.
  
  

Essential Functions

• Provide management oversight to Systems Engineers within the region to drive all pertinent issues related to strategy and goal attainment.
• Participate in strategic planning sessions with the sales management team on a quarterly and annual basis.
• Continuously improve the customer experience and hence customer loyalty and maintain key customer relationships in your territory.
• Plan and direct activities including planning and implementing forecasts, marketing program development, relationship development, customer satisfaction, and collateral material development and distribution.
• Establish short-term and long-term goals and performance metrics in line with corporate objectives.
• Identify and qualify important sales opportunities at the management level and provide inputs to the wider sales team.
• Review management plans with SE Director and District Managers on a regular basis.
• Act as coach, mentor and educator to SEs and Sales Reps within the Region.
• Select, develop, and evaluate personnel to ensure departmental goals are met.
• Assume responsibility for result, including costs, methods and staffing.
  
  

Education

• At least 5 years of experience as a people manager is required, with atleast 10-12 years of technical consulting / presales experience.
• A Bachelor of Sciences Degree in Computer Science; or related field is preferred; a Graduate Degree is mandatory.
  
  

Did you know…

Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.