Service Delivery Officer-BRANCH BANKING-Branch Banking
Kotak Mahindra Bank Limited
Date: 2 weeks ago
City: Delhi, Delhi
Contract type: Full time
JOB ROLE :
.Handling personalized service requests of customers.
.Generation of timely business MIS.
.Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
.Coordination with CPC/RPC/Investment desks for account opening of customers.
.Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
.Developing and maintaining banking relationships with a select group of high net worth customers
.Excellent communication skills with customer service orientation
.Courteous and polite.
.Good knowledge of Microsoft excels.
Understanding of banking norms and processes.How to apply
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