Manager - Operations & Maintenance

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Team Member - BSS O&M

Job Level/Designation

Function/Department

Technology/ O&M

Location

WBK

Job Purpose

To handle Active Equipment Operations at field to achieve operational excellence by handling network operation/ SLA KPIs/Faults and taking appropriate actions to maintain the best network uptime.

Key Result Areas/Accountabilities

• To handle 24x7 network operation in the field to achieve uptime > 99.9%
• Coordination with the IP partners for maintain SLA , KPIs and other operational aspects
• Coordination with SNOC, Central teams to achieve service excellence and improvement of network availability
• To carry out Preventive and Corrective Maintenances at Cell sites for Electronics and Passive elements deployed by VIL in accordance to the guidelines.
• Conduct acceptance testing of new sites/hops/nodes to ensure proper implementation in coordination with circle project/TI vendors
• Support physical activities in relation to different quality improvement initiatives like TRX addition/replacement, height increment, node up-gradation, microwave link restructuring etc.
• Coordination with other network verticals to monitor and maintain Service affecting KPIs as per SLA
• Spare and inventory handling at site level, support in RS&R
• Maintaining all kinds site related documents and time-to-time updating to the circle database repository team
• Compliance to HSW and WFM KPIs
• Support for validation of energy, IPF and other cost related parameters at site level
  
  
  

Core Competencies, Knowledge, Experience

• Strong understanding of BSS and MW (Nokia and Huawei )
• Hands on experience of handling Nokia and Huawei BSS and MW network elements
• Ability to influence Infra partners, Govt. and Local agencies, Telecom Vendors and other third party service/goods providers.
• Effective communications and relationship management
• Agility and positive attitude
  
  
  

Must Have Technical/professional Qualifications

• B.E/B.Tech./ Diploma with 5+ years of field operation experience.
  
  
  

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership