Ward Clerk - Health Records

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this post: Monday - Friday, 08:00-16:24, 1 hour break.

To effective clinical care by providing an efficient Health Records service to patients in a ward environment.  To ensure patient’s health records are administered and processed accurately and remain confidential.   

 The post holder will provide cover in multiple wards as and when required.  The post holder will be expected to undertake all duties such as reception of patients, answering telephone, appointment booking and maintaining demographic information on the patient management system.   

 It is essential that the candidate has previous clerical/reception experience along with experience of working with the general public in a customer service environment. Good organisational, keyboard and communication skills are essential along with being proficient in the use of computer systems. 

Please note this is a GGC wide post and can be moved to any location, however initial base will be Gartnavel General Hospital.

This post may close sooner than the advertised date depending on the level of interest in the post.

Informal contact: Gerry Smith, Health Records Supervisor , 0141 301 9841.

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. 

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process. 

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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