Vserve Ebusiness Solutions - Lead - Order Management Specialist

Vserve Ebusiness Solutions


Date: 1 week ago
City: Coimbatore, Tamil Nadu
Contract type: Full time
Job Summary

  • We are seeking a highly skilled Lead Order Management Specialist with experience in Infor CloudSuite (Web UI - SX) ERP.
  • The ideal candidate will have expertise in order sourcing, order entry, and end-to-end order management processes, including Shopify order processing and warehouse order coordination.
  • This role requires strong attention to detail, problem-solving abilities, and excellent communication skills to ensure smooth and efficient order processing.

Key Responsibilities

Order Processing & Entry:

  • Perform order entry, sourcing, validation, and tracking to ensure timely and accurate fulfilment.
  • Manually enter and process Shopify orders within the Web UI system.

Warehouse Coordination & Sourcing

  • Monitor and maintain orders as they are transferred between warehouses, ensuring accurate item availability.
  • Source products from appropriate warehouse locations to meet order fulfilment requirements.

Issue Resolution & Collaboration

Coordinate with internal teams, including supply chain, procurement, and customer service, to resolve order-related issues.

  • Handle modifications, cancellations, and order escalations, ensuring compliance with company policies.

Data Management & Process Improvement

  • Maintain accurate order records, update system entries, and ensure data integrity.
  • Identify process improvements to enhance efficiency and minimize errors in the order management workflow.

Required Qualifications

Experience & Technical Skills:

  • Proven experience in Order Management and Order Processing within a fast-paced business environment.
  • Strong hands-on experience with Infor CloudSuite (Web UI - SX live) ERP.
  • Experience in Shopify order processing and order entry.
  • Knowledge of order sourcing, entry processes, and fulfilment workflows.

Supply Chain Knowledge

  • Familiarity with inventory management, supply chain coordination, and warehouse logistics.

Soft Skills

  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work independently and collaborate with cross-functional teams.

Desired Skills And Experience

Order Processing, Supply Chain Management, Order Management, Infor CloudSuite, Web UI - SX live, Shopify order processing, inventory management, warehouse logistics

(ref:iimjobs.com)

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