Vendor Operations Manager, Recruiting Partner Operations

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Hyderabad, Telangana, India.Minimum qualifications:

• Bachelor's degree in Supply Chain, Engineering, or equivalent practical experience.
• 10 years of experience in commodity management or supply chain management.
• 8 years of experience with managing performance in technology alignment, quality, and delivery.
  
  

Preferred qualifications:

• 5 years of experience in vendor operations, including governance and change management processes.
• 5 years of project leadership experience, excellent organizational and execution skills.
• Experience with the RFP process, agreement negotiation, and defining clear performance goals for vendors.
• Ability to prioritize and manage multiple tasks in a fast-moving environment, and adapt to changing priorities.
• Excellent program management skills and ability to work collaboratively within teams.
• Excellent communication and presentation skills, with the ability to articulate project details from business, process, technical perspectives, and interact with executive leadership.
  
  

About The Job

Recruiting Partner Operations is a center of excellence dedicated to optimizing Google's recruiting vendor relationships. We work for vendor performance by combining operational mastery with an understanding of staffing workflows, in collaboration with subject matter experts.

In this role, you will prioritize vendor accountability for achieving hiring goals, applicant satisfaction, and process excellence. You will address operational challenges, drive data-informed decision-making, and guide vendors towards continuous performance improvement.

Responsibilities

• Oversee vendor adherence to agreed-upon service level agreements (SLAs), performance metrics, and quality standards. Implement strategies to continually elevate vendor productivity and efficiency.
• Manage transitions, process improvements, and technology updates within vendor operations. Analyze performance data to pinpoint improvement areas, translate findings into actionable insights, and effectively communicate solutions to stakeholders.
• Build relationships with Recruiting stakeholders. Understand their priorities, communicate vendor progress, and proactively align vendor capabilities with business needs.
• Analyze performance data to pinpoint improvement areas, translate findings into actionable insights, and effectively communicate solutions to stakeholders.
• Conduct regular business reviews to identify gaps, advocate root cause analysis, and ensure vendors execute improvement plans. Provide thought leadership, troubleshoot complex problems, and foster a solutions-oriented mindset to maximize vendor performance.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .