TTT - Process Excellence Analyst - Senior

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Agile Process Analyst

Experience: 5-10 years

Qualifications:

• SAP SIGNAVIO – Process analyst
  
  

Job Description:

• Lead and execute process improvement projects using Lean Six Sigma methodologies
• Utilize SAP Signavio for process modelling, analysis, and optimization.
• Identify inefficiencies, streamline workflows, and implement sustainable solutions.
• Collaborate with cross-functional teams to drive operational excellence.
• Conduct root cause analysis and develop data-driven recommendations.
• Monitor and measure process performance to ensure continuous improvement.
  
  

Requirements:

• Certified Green Belt in Lean Six Sigma.
• Proven experience in SAP Signavio for process management and automation.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and stakeholder engagement abilities.
• Familiarity with process mapping, KPIs, and performance metrics.
  
  

Process Excellence/Black Belt

Experience: 5-10 years

Qualifications:

• Mandatory Certification in Six Sigma Black Belt
  
  

Job Description:

We are looking for a Quality Control Analyst resource to support a process excellence and quality review project, It requires gathering, collating, processing large amounts of client compensation data from different teams, vendors, client payroll system etc. The resource will assist in documenting standard processes, reviewing standard processes, identifying potential risks or control gaps that may cause quality issues or create data risk issues; supporting cross-training activities across teams.

Key responsibilities include:

• Creating and updating process maps and SOPs
• Supporting deep-dive reviews of current processes to identify quality gaps
• Recommending improvement opportunities and preventive controls
• Collaborating with multiple stakeholders across mobility, tax, and assignment services
  
  

Preferred Skills:

• Experience or exposure to process improvement methodologies (e.g., Lean, Six Sigma)
• Strong attention to detail and documentation skills
• Prior experience in mobility or operational processes is a plus
• Good communication and ability to work independently under guidance
  
  

Process Improvement Analyst / Black Belt

Experience: 5-10 years

Qualifications:

• Mandatory Certification in Six Sigma Black Belt and Trained on Change Management. Lean Six Sigma Black Belt certification (mandatory).
• PMP or Prosci Change Practitioner certification (preferred).
  
  

Job Description:

• Lead process improvement initiatives using Lean Six Sigma methodologies.
• Manage Black Belt projects, ensuring alignment with organizational goals.
• Drive end-to-end automation transformation projects, collaborating with cross-functional teams.
• Develop and execute change management strategies to ensure smooth transitions and tool adoption.
• Engage with onshore stakeholders to gather requirements and ensure alignment.
• Utilize project management skills to deliver projects on time and within budget.
  
  

Skills Required:

• Expertise in process improvement and automation technologies.
• Experience with RPA and AI-based automation (advantage).
• Strong project management and change management capabilities.
• Excellent analytical, communication, and stakeholder engagement skills.
  
  

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