Transportation Representative, Ship with Amazon
Amazon
Date: 16 hours ago
City: Remote, Remote
Contract type: Full time
Remote
Description
A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.
Key job responsibilities
Effectively communicate in a clear and professional manner at all times.
Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners.
Effectively manage sensitive cases by reporting up the escalation matrix.
Demonstrate excellent time-management skills.
Maintains or exceeds targeted performance metrics.
Actively seek solutions through logical reasoning and identify trends to suggest process improvements.
Basic Qualifications
Graduation in any specialization from a recognized university.
Excellent communication skills (written and verbal) in language.
Ability to communicate correctly and clearly with all customers.
Good comprehension skills – ability to clearly understand and state the issues customers present.
Work successfully in a team environment as well as independently.
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
Excellent typing skills.
Demonstrates an ability to successfully navigate websites.
Demonstrates a proficient knowledge of email applications.
Preferred Qualifications
Proficiency in Advanced Excel (pivot tables, vlookups).
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon Seller Services Private Limited - E88
Job ID: A3003420
A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.
Key job responsibilities
Effectively communicate in a clear and professional manner at all times.
Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners.
Effectively manage sensitive cases by reporting up the escalation matrix.
Demonstrate excellent time-management skills.
Maintains or exceeds targeted performance metrics.
Actively seek solutions through logical reasoning and identify trends to suggest process improvements.
Basic Qualifications
Graduation in any specialization from a recognized university.
Excellent communication skills (written and verbal) in language.
Ability to communicate correctly and clearly with all customers.
Good comprehension skills – ability to clearly understand and state the issues customers present.
Work successfully in a team environment as well as independently.
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
Excellent typing skills.
Demonstrates an ability to successfully navigate websites.
Demonstrates a proficient knowledge of email applications.
Preferred Qualifications
Proficiency in Advanced Excel (pivot tables, vlookups).
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon Seller Services Private Limited - E88
Job ID: A3003420
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
QA Automation Engineer (Remote)
BigStep Technologies,
Remote, Remote
8 hours ago
About The RoleWe are seeking a motivated and detail-oriented Software Quality Engineer with 2–4 years of experience and a passion for delivering high-quality software in a fast-paced environment. You will play a key role in ensuring the quality of our Activate Multi-Family desktop and mobile applications, working closely with product managers, engineers, and fellow QA professionals. This role offers excellent...
Technology Partner Support Engineer (Entry Level)
iManage,
Remote, Remote
3 days ago
This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. This role requires working remote office hours that align with EMEA time zones.Being a...
Web App Developer (Remote)
Mode Mobile,
Remote, Remote
1 week ago
Who We Are (Mode Mobile)Mode Mobile is the creator of EarnOS, a transformational software that turns ordinary smartphones into "EarnPhones." This innovation empowers users globally to monetize everyday mobile activities such as streaming, gaming, shopping, etc. We enable users to profit from their data and attention rather than letting only tech giants benefit. Our inclusive approach sets us apart -...
