Training Specialist, Last Mile Training
Amazon
Date: 3 weeks ago
City: Guwahati, Assam
Contract type: Full time
Description
Job summary
Training Specialist Job Description
At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. Amazon is an Equal Opportunity-
Trainer Best Behavior
1- Listening to associates and be supportive to managers.
2- Answering requests and always gets back to people.
3- Lead by example, doing what we say and act how we say.
4- Must be approachable.
5- Must exhibit the best behavior while at work.
6- Always be up to date with the latest techniques, tools, and processes.
7- Be right, honest, and be willing to accept mistakes.
8- Be willing to push their limits and accept more responsibilities.
9- Drive in quality & learning related metrics
10- Conducting chime sessions & class room training sessions to the stake holders
Key job responsibilities
Job Responsibilities
Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement)
Preferred Qualifications
Role requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - ATSPL - Assam - C88
Job ID: A3017857
Job summary
Training Specialist Job Description
At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. Amazon is an Equal Opportunity-
Trainer Best Behavior
1- Listening to associates and be supportive to managers.
2- Answering requests and always gets back to people.
3- Lead by example, doing what we say and act how we say.
4- Must be approachable.
5- Must exhibit the best behavior while at work.
6- Always be up to date with the latest techniques, tools, and processes.
7- Be right, honest, and be willing to accept mistakes.
8- Be willing to push their limits and accept more responsibilities.
9- Drive in quality & learning related metrics
10- Conducting chime sessions & class room training sessions to the stake holders
Key job responsibilities
Job Responsibilities
- Supervise structured learning metrices and also oversee their results for the assigned territory and region.
- Managing live performance metrices end to end for the assigned territory.
- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
- Maintaining data and analysis through reports on excel (as per business requirement)
- Ensure completion of new hire training program, coaching & other performance improvement programs on time.
- Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
- Identifying learning coaches & certifying them.
- Lead the individual improvement projects to enhance the business performance.
- Drive Quality & Learning metrics
- Conducting chime sessions & Class room sessions to the stake holders
- Track the day to day business metrics and plan to visit the mapped stations for metric improvement
- Daily Reporting's and progress updates
- Involve and engage well with mapped LA/LGs for daily L&D activities
Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement)
Preferred Qualifications
Role requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - ATSPL - Assam - C88
Job ID: A3017857
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Manager- Sales
Schneider Electric,
Guwahati, Assam
5 days ago
About The Role: The account manager will be responsible for managing sales from Industry, Builders, Contractors, Govt. customers etc. of Assam including, Schneider Electric partners (MV/LV) by developing sales opportunities for transactional products and solutions. He/She is expected to lead the customer’s journey, from business development to after-sales services. Key Responsibilities: • Account Management by developing and growing full...
Manager-Active Roll Out
Vodafone Idea Limited,
Guwahati, Assam
2 weeks ago
Role TM – Active Roll out Job Level/ Designation M1 Function / Department Technology / Project Location Guwahati Hiring Manager Job PurposeProgram Management of RAN and MW Network Rollout for coverage and capacity covering all technologies, within the budgeted cost, quality and time. In addition to Network Rollout, the role covers Project Management of hardware swapping, network consolidation, dismantling and...
Housekeeping Supervisor
Radisson Hotel Group,
Guwahati, Assam
3 weeks ago
Do you like keeping up appearances? Can you keep up the pace and run our show? As the standard bearer are you passionate about having pillows plumped to perfection, mirrors gleaming and the team sparkling? Can you keep up the pace and run our show? Then why not come and join us at the Radisson Hotel Group to Make Every...
