Territory Manager - Last Mile Operations

About Us

Livspace is Asia’s largest and fastest-growing home interiors and renovation platform. Leveraging its proprietary technology, the company delivers end-to-end home interior and renovation solutions, encompassing modular solutions, furniture, false ceilings, soft furnishings, décor, civil works, and more. The company serves homeowners across diverse market segments in India and Singapore.

Since the company was founded in 2015, Livspace has revolutionized a highly fragmented industry by setting new benchmarks in quality, innovation, and execution. To date, the company has successfully transformed the homes of over 100,000 satisfied customers through its presence in 80+ cities and 110+ Experience Centres.

Backed by marquee investors, the company’s goal is to continue strengthening its dominance in India as an industry leader and the largest employer of interior designers. Livspace remains committed to redefining industry standards by introducing new products and services, enhancing site execution processes, improving manufacturing techniques, and ensuring seamless project delivery—all with the ultimate goal of turning homeowners’ dreams into reality.

For more information, please visit: https://www.livspace.com/in/about-us

Job Description

In the role of Territory Manager - Last Mile Operations, you will be responsible for implementing an appropriate and effective project or programme management framework for residential interior fit-out projects. You will support in defining and implementing criteria for control and management of the projects in the region.

• Manage the design and site delivery team and their performance of delegated responsibilities.
• Ensure assigned projects are completed within schedules while meeting client needs, business objectives and design guidelines.
• Manage project deliverables including risk allowance. monitor and control changes/variations.
• You will coordinate and foster teamwork between all project stakeholders.
• You will be responsible for guiding and managing coordination with vendors and business partners through the completion of the projects.
• Establish and prepare formal reporting arrangements on project progress for clients and Company.
• To be the escalation point of contact between the Client (or his representative) and Livspace as needed to ensure projects are delivered on time within Livspace quality standards.
  
  

Job Requirement

• Degree in Architecture or Interior Design and post graduation in Project Management/Construction management, preferably from a Tier I institute.
• Minimum 5 years of experience in the building construction industry.
• A process driven project management professional with quick problem-solving skills.
• Excellent interpersonal and communication skills.
• Relevant experience of managing interior fit-out projects including residential, retail and office projects.
• Knowledge of individual trades and subcontractors relevant to interior fit-outs.
• Tech-savvy professional with experience in successfully adopting digital and technology initiatives.
• Ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• Ability to work well under pressure and to work independently.