Telesales Specialist

Skills:
good communication and interpersonal skills,, Strong Sales Skills, Listen Skills, Research Skills, Sales Management, Sales Processes,

Company Overview

Grapes Innovative Solutions, founded by Mr. Jerald Nepoleon in 2000, is headquartered in Info Park Koratty. With a focus on revolutionizing the healthcare industry, Grapes offers a one-stop software solution named "Grapes IDMR" for all hospital requirements. With over 24 years of industry experience and a team of 50-100 employees, Grapes Innovative Solutions continues to lead in healthcare automation.

Job Overview

We are seeking a motivated Telesales Specialist to join our team at Grapes Innovative Solutions in Thrissur. This is a full-time, junior-level position requiring 1 to 3 years of relevant work experience. The successful candidate will play a vital role in driving sales through effective communication and strong sales skills, contributing to our mission of delivering exceptional healthcare software solutions.

Qualifications And Skills

• Good communication skills to effectively engage with potential clients and articulate product benefits clearly.
• Strong interpersonal skills to build and maintain productive relationships with clients and team members.
• Proven sales skills to meet or exceed sales targets and contribute to the company's revenue growth.
• Ability to actively listen to customer needs and address their queries efficiently and accurately.
• Self-motivated and goal-oriented mindset to drive personal and organizational success in telesales.
• Proficient in handling sales calls and follow-up communications through various channels.
• Ability to quickly learn and understand the features and benefits of our healthcare software solutions.
• Strong organizational skills to manage multiple prospects and prioritize tasks effectively.
  
  

Roles And Responsibilities

• Conduct outbound telesales calls to prospective clients in the healthcare sector.
• Identify customer needs and provide suitable solutions using our healthcare software products.
• Maintain and update client databases with accurate and relevant information.
• Follow up on leads and close sales to achieve monthly and quarterly sales targets.
• Collaborate with the sales team and management to develop effective sales strategies.
• Provide excellent customer service to ensure customer satisfaction and retention.
• Gather customer feedback and communicate it to the relevant departments for product improvement.
• Prepare regular sales reports and update on the progress of leads and sales activity.