Telecaller - Lord Krishna Arcade - Trichur

Job Requirements

Job Title: Telecaller

Company Name: Lord Krishna Arcade Pvt Ltd

Location: Trichur, Kerala

Salary: ₹15,000 - ₹18,000 per month

Employment Type: Full-time

Job Description

Are you an experienced Telecaller looking for an exciting opportunity in the real estate industry? Join our team at Lord Krishna Arcade Pvt Ltd, a leading real estate company in Kerala specializing in sales and construction of high-rise apartments, shopping malls, and luxury villas. With projects in Trivandrum, Kochi, Thrissur, Guruvayur, and Palakkad, we are seeking a talented Telecaller to be a part of our dynamic team.

As a Telecaller, you will play a crucial role in our sales and customer engagement activities. Your responsibilities will include making outbound calls to potential customers or existing clients, engaging with customers to build rapport and provide information about our products and services, generating sales leads, and maintaining customer records in our CRM software. Your ability to achieve targets, follow scripts and guidelines, and maintain professionalism will be key to your success in this role.

Job Responsibilities

• Making outbound calls to potential customers and existing clients to promote our offerings and generate sales leads.
• Engaging with customers over the phone, building rapport, understanding their needs, and addressing their queries.
• Promoting products, explaining their benefits, and persuading potential customers to take action, such as making a purchase or scheduling an appointment.
• Accurately recording customer information, contact details, preferences, and interactions in our CRM system.
• Working towards achieving sales and performance targets, which may include a specific number of sales, leads generated, or customer satisfaction metrics.
• Following predefined scripts and guidelines while adapting your approach based on customer responses and needs.
• Providing feedback and suggestions to improve products, services, or sales strategies based on customer insights.
• Maintaining a professional and courteous demeanor in all customer interactions, adhering to ethical and legal standards.
• Actively seeking opportunities for learning and improvement, attending training sessions, and applying new skills to enhance performance.
• Managing time effectively to meet specific targets and work within given timeframes.
  
  

Requirements

• Bachelor's degree or above.
• Minimum of 3 years of experience in Telecalling.
• Knowledge of MS Office and basic computer skills.
• Excellent verbal communication skills in English.
• Ability to work well under pressure and meet tight deadlines.
• Strong attention to detail and a passion for accuracy.
• Female candidates preferred.
  
  

If you meet the above qualifications and are excited about this opportunity, we encourage you to apply. In return, we offer a competitive salary and benefits package, along with opportunities for career growth and development. Please submit your Resume with a Cover Letter to [email protected]. For more details, contact: +91 9497430000.

FAQs

Q: What is the role of a Telecaller?

A: Telecallers are responsible for making outbound calls to potential customers or existing clients, engaging with them, promoting products or services, generating sales leads, and maintaining customer records.

Q: What are the key responsibilities of a Telecaller?

A: The key responsibilities of a Telecaller include making outbound calls, engaging with customers, generating sales leads, maintaining customer records, achieving targets, following scripts and guidelines, providing feedback, maintaining professionalism, continuous learning and improvement, and effective time management.

Q: What qualifications are required for this role?

A: To be eligible for this role, you should have a Bachelor's degree or above, a minimum of 3 years of experience in Telecalling, knowledge of MS Office, excellent verbal communication skills in English, and the ability to work well under pressure.

Q: Is knowledge of any specific language required for this position?

A: While English proficiency is preferred, knowledge of Malayalam is an added advantage.

Q: Are there opportunities for career growth and development in this company?

A: Yes, we offer opportunities for career growth and development within our organization.