Telecaller
G4S
Date: 3 weeks ago
City: Kolkāta, West Bengal
Contract type: Full time
Position : Telle Caller
Role Purpose
We are seeking a proactive and target-oriented Telecalling Recruiter to support high-volume blue-collar hiring for our security guarding operations across Karnataka. This role requires someone who is comfortable working on the phone, engaging with candidates from semi-urban and rural areas, and ensuring a steady pipeline of eligible candidates for training and deployment.
Key Responsibilities
Telecalling & Candidate Sourcing
Essential Qualifications & Skills
Role Purpose
We are seeking a proactive and target-oriented Telecalling Recruiter to support high-volume blue-collar hiring for our security guarding operations across Karnataka. This role requires someone who is comfortable working on the phone, engaging with candidates from semi-urban and rural areas, and ensuring a steady pipeline of eligible candidates for training and deployment.
Key Responsibilities
Telecalling & Candidate Sourcing
- Make outbound calls to job seekers, job portals, referral networks, and past candidate databases.
- Clearly communicate job role, salary, documents required, and benefits to prospective candidates.
- Maintain a daily call count and engagement tracker.
- Perform initial candidate screening over the phone – age, physical fitness, documents, location preferences, etc.
- Convince eligible candidates to report to the nearest training center or recruitment hub.
- Schedule and follow up with candidates for documentation and joining formalities.
- Maintain accurate candidate records in Excel or internal software – contact info, status, follow-up dates, etc.
- Ensure database is clean, duplicate-free, and updated daily with correct status (Interested / Not Interested / Joined / Rejected).
- Support WhatsApp broadcast, SMS campaigns, and local outreach activities as per guidance.
- Coordinate with the field sourcing team for village visits, camps, or referral schemes.
Essential Qualifications & Skills
- Minimum: 10+2 or Graduate in any discipline
- Good communication skills in Bangali, Hindi, and basic English
- Confident and polite phone manner with ability to influence rural candidates
- Basic computer knowledge: MS Excel, WhatsApp, email, and web browsing
- Prior experience in a call center, tele-sales, or recruitment is preferred
- Minimum daily outbound calls: 100–150
- Monthly joining targets: 30+ candidates (for training)
- Regular tracking of follow-ups and database hygiene
- Be part of a global leader in security and manpower solutions
- Fixed working hours and salary with performance-based incentives
- Career growth opportunities into field recruitment, team handling, or HR operations
- Supportive and structured recruitment process with tools, templates, and leads provided
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