Tele calling -Bhawanipur, Kolkata, West Bengal

VIHU


Date: 5 days ago
City: Kolkāta, West Bengal
Contract type: Full time
Job Requirements

Job Title: Customer Care Executive

Company Name: Preficia India Manpower Services Pvt Ltd

Location: Bhawanipur, Kolkata, West Bengal

Salary: ₹8,500 - ₹11,000 per month

Employment Type: Full Time

Job Description

Preficia India Manpower Services Pvt Ltd is seeking dedicated individuals to join our team as Customer Care Executives in Kolkata. As a Customer Care Executive, you will be responsible for providing excellent customer service and addressing customer inquiries and concerns. This is a great opportunity for freshers to start their career in the BPO/Customer Care industry.

Responsibilities

  • Interact with customers over phone calls or other communication channels in a professional and friendly manner.
  • Address customer inquiries, concerns, and requests promptly and accurately.
  • Provide information about products or services, resolve complaints, and ensure customer satisfaction.
  • Document and maintain records of customer interactions and transactions.
  • Collaborate with team members and other departments to resolve complex issues.

Requirements

  • Educational qualification: 12th Standard / PUC.
  • Both male and female candidates are welcome.
  • Age between 18 to 30 years.
  • Proficiency in Hindi, English, Bengali, and other local languages.
  • Good communication skills and a customer-oriented attitude.
  • Basic computer skills and familiarity with call center equipment.
  • Ability to work well in a team and handle a high volume of customer interactions.

Salary And Benefits

  • The salary for the Customer Care Executive role ranges from ₹8,500 to ₹11,000 per month, based on experience and performance.
  • Other benefits and incentives may be provided as per company policy.

FAQs

Q: What is the required education qualification for this role?

A: Candidates must have completed 12th Standard / PUC.

Q: What are the working days for this job?

A: The job requires working 6 days a week.

Q: What languages are required for this role?

A: Proficiency in Hindi, English, Bengali, and other local languages is desired.

Q: Are there any age restrictions for this job?

A: Candidates should be between 18 to 30 years old.

Q: Are there any additional requirements for this job?

A: Candidates should possess an Aadhaar Card, PAN Card, and provide bank and education proofs.

Join our team at Preficia India Manpower Services Pvt Ltd and kick-start your career as a Customer Care Executive in Kolkata. Apply today and become part of a dynamic and customer-centric organization!

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