Technical Trainer

Job Description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Develops, implements and / or delivers (via various channels) technical training as it relates to the organization's products / solutions. Primarily provides training directly to internal staff (i.e. engineering and technical team members, sales consultants, etc.) but will occasionally provide technical product training to product end-users, partners and customers. Works with product development teams to update training materials and ensure accuracy and effectiveness of courseware and supporting materials to align with new product releases. Uses adaptive learning methodology to address specific training needs and makes use of technology to create e-learning, computer-based and engaging customer training documents.

Responsibilities

• Gains familiarity with Technical Training concepts, practices and methodologies.
• Learns to perform training duties, including: Performing training needs assessments.
• Designing, developing and maintaining end-user training materials and hands-on exercises.
• Delivering training programs.
• Troubleshooting operational issues.
• Evaluating training effectiveness.
• Updating materials and programs based on customer feedback.
• Learns and complies with DN training policies and standards.
• Assists with special projects as assigned.
  
  
  

Qualifications


Required Qualifications

• Diploma or equivalent work experience required.
• Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Technical Training.
• Good business English skills (Written and spoken).
  
  
  

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

• To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
  
  

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations