Technical Support Trainee in Pune, Thane, Navi Mumbai, Mumbai

Are you a tech-savvy individual looking to kickstart your career in the world of IT? We are currently seeking a dynamic Technical Support Trainee with knowledge in CCNA to join our team at Softcell Technologies Limited.

Key Responsibilities

• Provide technical support to customers via phone, email, and chat
• Assist in troubleshooting network issues and resolving technical problems
• Work closely with senior technical support staff to gain hands-on experience
• Document and track customer issues and resolutions in our CRM system
• Participate in training sessions to improve technical skills and knowledge
• Assist in setting up and configuring networking equipment
• Stay up-to-date on the latest technologies and trends in the IT industry
  
  

If you are a proactive individual with a passion for technology and a desire to learn and grow in a fast-paced environment, then we want to hear from you! Join us at Softcell Technologies Limited and take the first step towards a rewarding career in IT. Apply now!

About Company: We, at Softcell Technologies, through our 30-year long journey have built deep expertise in addressing business challenges of enterprises through a diverse range of IT solutions. Softcell is a systems integrator focused on offering end-to-end IT infrastructure solutions to enterprise customers across the country. We believe in delivering robust solutions in IT security, data center technology, cloud management solutions, and engineering solutions. We are also one of the leading distributors of software and hardware solutions to organizations across a wide variety of business verticals.