Technical Support Officer

Cyberpark


Date: 1 day ago
City: Port Blair, Andaman and Nicobar Islands
Contract type: Full time
Technical Support Specialist Job Responsibilities

  • Installs, modifies, and makes minor repairs to computer hardware and software systems.
  • Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
  • Maintains system functionality by testing computer components.
  • Helps design and implement networks.
  • Consults with users to determine appropriate hardware and software needs and assists in placing orders.
  • Maximizes computer systems capabilities by studying technical applications and making recommendations.
  • Tests compatibility of new programs with existing ones.
  • Gathers data to identify and evaluate technical purchasing options.
  • Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications.
  • Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs.
  • Installs software and necessary applications for workflow.
  • Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
  • Maintains system capability by testing computer components.
  • Carries out software, network, and database performance tuning.
  • Documents hardware and software updates.
  • Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies.
  • Prepares reference material for users by drafting operation instructions

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Junior Software Developer Internship | Cyber Park Kerala

Cyberpark, Port Blair, Andaman and Nicobar Islands
1 day ago
This unique opportunity is open to juniors and graduate students pursuing a career in software development. This internship opportunity will provide the applicant entry-level software development experience with progressive responsibility and experience. To ensure success as a junior software developer, you should have a good working knowledge of basic programming languages, the ability to learn new technology quickly, and the...

Jr.Business Analyst

Cyberpark, Port Blair, Andaman and Nicobar Islands
1 day ago
Experience : 0-3 years Qualification : BCA/MCA/BtechFacilitation skills to bring multiple groups together to scope project and get consensus Ability to document the project scope using business terminology Project scope documentation techniques Must have strong communication skills Responsible for interacting with clients and obtain project requirements effectively to enable the development/design team to develop the project further and ensure deliveries.Prefer...

Front-End UI Developer | Cyber Park Kerala

Cyberpark, Port Blair, Andaman and Nicobar Islands
1 day ago
We are seeking a talented and experienced front-end developer to join our team. The ideal candidate will have a strong background in developing user interfaces using modern JavaScript frameworks such as React JS and Angular, as well as experience with Python.As a front-end UI developer, you will be responsible for building and maintaining the user-facing portion of our web applications....